Chief Operating Officer Plannera Regina

Lead complex service operations as Plannera’s Chief Operating Officer in Regina, strengthening member experience, planning and measurable operational performance.Reporting to the Chief Executive Officer, the COO serves on Plannera’s Executive Committee. You will oversee pension and benefits administration, marketing, communications, brand, corporate and client planning, and business development. The mandate connects strategy with coordinated delivery for more than 114,000 members and over 900 employers.Key Responsibilities:
Lead pension and benefits administration operationsTranslate priorities into coordinated operational plansImprove member experience and service performanceLead corporate projects through implementationBuild relationships with Boards and governing bodiesRequirements:
Senior leadership experience in complex service operationsRecord of improving customer or member experienceSound financial and operational judgmentAbility to coordinate major cross functional projectsBoard or complex governance experience is an assetShape Plannera’s one member, one experience ambition through operational leadership, planning discipline and stakeholder relationships.
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