Senior Manager, Teaching, Learning & Educational Technology

Date Posted: 10/28/2026
Req ID: 50827
Faculty/Division: Faculty of Arts & Science
Department: ARTSC: Ofc of the Dean
Campus: St. George (Downtown Toronto)
Existing Vacancy: Yes

Description:
About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your Opportunity:

Reporting to the Executive Director, Academic Affairs & Project Management, the Senior Manager, Teaching, Learning and Educational Technology (the Senior Manager) provides operational oversight for the Faculty's teaching, learning, and educational technology services. The incumbent is responsible for advancing innovative teaching and learning initiatives, leading the development, implementation, and continuous improvement of educational technology solutions, and ensuring the effective delivery of services that support the Faculty's academic mission and priorities.

The Senior Manager oversees the planning, organization, and delivery of programs, projects, and services related to teaching and learning support, educational technology, and instructional innovation. The position has full managerial responsibility for staff, financial and human resource planning, operational effectiveness, and service quality. The incumbent develops strategic and operational plans, establishes priorities and service standards, manages budgets, and leads complex initiatives with Faculty-wide impact.

Within the Dean’s Office, the role contributes to shared leadership of initiatives that strengthen programs and services and builds and sustains partnerships that advance evidence-informed teaching and learning . Working collaboratively with academic departments, faculty members, administrative units, and central University partners, including the Faculty’s Information & Instructional Technology Services (IIT), the Centre for Teaching Support & Innovation (CTSI), and Academic and the Academic, Research & Collaborative (ARC), the Senior Manager builds strong partnerships to support evolving teaching and learning needs. The incumbent provides expert advice on emerging educational technologies, develops policies, guidelines, and best practices, and ensures compliance with University requirements related to information security, risk management, and technology governance.

As a member of the Office of the Dean, the Senior Manager plays a key role in enhancing the teaching experience of instructors and the learning experience of students through innovation, collaboration, and service excellence. The position is accountable for identifying opportunities to improve academic support services, resolving complex operational and technological challenges, and contributing to the Faculty's strategic objectives through effective leadership and continuous improvement

Qualifications Required:

EDUCATION:

Master’s degree required or acceptable equivalent combination of education and experience.

PhD strongly preferred.

EXPERIENCE:

Minimum of 5 to 7 years related administrative experience at a senior level in a University setting; supporting educational/faculty development and academic applications of technology to and teaching and learning within an academic environment.

Post-secondary teaching experience and/or experience delivering training in an academic setting required.

Knowledge of the structure of the University, its policies and procedures. 

Demonstrated success with the implementation of new initiatives and processes.

Requires a sophisticated understanding of the post-secondary environment, the scholarship of teaching and learning, and the provision of support for pedagogy and pedagogy-driven instructional technology. 

Proven experience in educational design, teaching and research using information technology. Demonstrated ability to design, implement, and evaluate high-impact educational programming and faculty development initiatives that address diverse instructor needs.,

Experience with program development, professional learning, service delivery and evaluation of those activities in a higher education context. Proven effective leadership and participation in committee work

Experience developing and curating written and digital communications for academic and professional audiences, including reports, pedagogical resources, and public-facing content related to teaching and learning.

Experience in conflict resolution and distress management, experience providing effective advice and counsel to a wide variety of individuals including senior management, and advocacy skills. 

Experience with and working in a culturally diverse environment.

Demonstrated deep commitment to inclusive pedagogies, curriculum and/or initiatives.

Extensive experience working with diverse populations include demonstrated effective consultation skills with various constituencies. 

Familiarity with University structures, Faculty priorities, governance practices, and University policies and procedures.

Experience managing a team in a unionized environment, with familiarity working with human resource policies and collective agreements.

SKILLS:

Advanced analytical and computer skills.

Advanced skills in MS Office Suite (SharePoint, Word, Excel, PowerPoint), E-mail (Outlook), electronic calendar organizer (e.g., Outlook), Adobe Acrobat Professional. 

Excellent Internet-based research skills. 

Ability to work with data and computing programs.

Ability to work independently with a high level of tact and in a highly consultative / collaborative manner. 

Ability to work under pressure without instruction/direction. 

Demonstrated ability to empower colleagues and oversee work of multifaceted team 

Ability to interpret and present data related to undergraduate and graduate programs.

Superior analytical, evaluative, organizational, and problem-solving skills and demonstrated ability to utilize logic and discretion in the interpretation of policy, procedures and guidelines

Excellent communications skills, both verbal and written; Demonstrated skills and experience managing multi-discipline staff with diverse skills in a unionized environment 

Demonstrated commitment to equity, diversity, inclusion, and accessibility in all aspects of leadership, program design, and community engagement.

OTHER:

Superior knowledge of and commitment to adult education and the needs of adult learners.

Extensive knowledge of learning technologies and practices; emerging and innovative social and communications technologies, particularly as applied to online learning and content production as a strategic priority in an academic environment. 

Ability to drive change and build capabilities that effectively balance the needs between continuously exploring capabilities to optimize operational efficiency and delivering innovative and agile IT services 

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline. 

Closing Date: 11/06/2026,11:59PM ET
Employee Group: Salaried 
Personnel Subarea:PM
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 -- Hiring Zone: $110,973 - $129,471 -- Broadband Salary Range: $110,973 - $184,957
Job Category: Research Administration & Teaching