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Responsible Ai Oversight Manager

ATB Financial

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:Impact in action:
No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.Thrive together:
We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.Ready for tomorrow:
We want to enable your success through interesting and challenging work, performance enablement, and learning and development.About the role
This position has a
hybrid work arrangement. On average, this means 1-2 days on-site per week. Please note that this is subject to change due to business priorities.As ATB’s next Responsible AI Oversight Manager,
you will act as the front door for ATB's AI intake and assessment process, reporting to the MD, AI Strategy Alignment & Oversight. This role works with sponsors to identify legal, brand, and technology risks early for new AI use cases, tools, and agents, guiding them efficiently through review while collaborating across key internal teams.By facilitating seamless intake workflows and tracking evolving regulatory expectations—such as OSFI guidelines and federal policy—the Manager keeps intake processes and the central registry ahead of requirements while aligning initiatives with strategic goals.By facilitating seamless intake workflows and tracking evolving regulatory expectations—such as OSFI guidelines and federal policy—the Manager keeps intake processes and the central registry ahead of requirements while aligning initiatives with strategic goals.The Manager partners with Technology Risk, Compliance, and Data Governance to route and mitigate risks appropriately, without directly making compliance determinations.Accountabilities
Intake Triage & Early Risk Oversight:
Conduct initial risk assessments on all incoming AI proposals, tools, and agents, flagging legal, brand, security, and operational risk considerations at the front end before significant capital or technical resources are committed.
Sponsor Facilitation & Lifecycle Guidance:
Act as a trusted navigator for business unit sponsors, guiding them efficiently through ATB’s AI review process to maintain velocity while ensuring complete review coverage.
Regulatory Monitoring & Intake Adaptation:
Monitor evolving financial sector and federal AI regulations—including OSFI expectations, federal AI policy, and industry standards—translating emerging rules into continuous updates for ATB’s intake criteria, central registry, and oversight processes.
AI Registry & Inventory Maintenance:
Own the accuracy and completeness of ATB's central AI Intake Inventory, maintaining up-to-date data for intake and triage documentation.
Cross-Functional Risk Routing & Alignment:
Partner closely with AI Governance, Risk & Compliance, Privacy, Information Security, Legal, and Data Governance teams to route flagged risks to appropriate risk owners and confirm mitigation steps are completed prior to deployment without directly owning compliance determinations.
Audit Readiness & Governance Reporting:
Maintain rigorous, time-stamped intake records, approval logs, and decision documentation across tools to ensure full traceability for internal assurance and external regulatory reviews.
Committee Management & Steering Oversight:
Support and coordinate AI oversight and steering committees, structuring agendas, documenting governance decisions, and managing operational workflows to maintain cross-functional alignment across business, risk, and technology leadership.
Skills, experience & requirements
Distinctive Skill Requirements
Triage & Lifecycle Oversight:
Proven ability to analyze initial business proposals, identify inherent risk vectors (privacy, bias, legal, brand) for triage and apply framework-based triage and oversight models throughout the AI solution lifecycle.
Regulatory & Framework Awareness:
Working familiarity with the NIST AI Risk Management Framework (AI RMF), OSFI E-23/E-21 guidelines, and emerging Canadian federal AI regulations.
Process Governance & Risk Alignment:
Experience maintaining enterprise registries and audit-ready documentation while collaborating seamlessly with AI Risk, Governance & Compliance functions.
Workstream & Dependencies Management:
Skilled at managing concurrent intake requests, mapping review dependencies, and balancing velocity with governance thoroughness.
System & Workflow Tools:
Proficient in leveraging workflow tools (e.G., Jira Service Management, Jira Product Discovery, JSM Assets, Confluence) to drive automated intake routing.
Agile Ways of Working:
Ability to operate effectively within fast-paced, iterative delivery models.
Stakeholder Facilitation & Risk Partnership:
Exceptional cross-functional coordination skills, with an ability to partner effectively with AI Risk, Governance & Compliance, Legal, and Tech teams to facilitate smooth lifecycle progression.
Written & Verbal Communication:
Clear ability to translate complex technical, legal, and regulatory concepts into plain-language summaries for business sponsors and committees.
Proactive Solutioning & Ambiguity Management:
Comfort operating in a rapidly evolving, ambiguous regulatory environment, exercising sound judgment without requiring rigid, pre-defined rules for every scenario.
Oversight: Possessing the ability to provide effective review and challenge while remaining impartial and unbiasedPrioritizing & Managing Expectations: Setting, managing and prioritizing goals and expectations of team members, leaders, clients, etc. Additionally, actively managing Key Performance Indicators (KPIs) of a given initiative.Accreditation & Requirements
Education:
Bachelor’s degree in Business Administration, Risk Management, Information Systems, Law, Public Policy, or a related discipline.
Experience:
3–5 years of experience in AI oversight, risk management, compliance coordination, technology assessment, or business analysis within a regulated enterprise (Financial Services preferred), with a track record of partnering with risk and compliance functions.
Experience:
A minimum of two to three years of experience in direct people management or leadership within a matrixed organizational structure.
Technical & Regulatory Understanding:
Demonstrated familiarity with AI/ML fundamentals, Generative AI tools, AI lifecycle management, and baseline risk frameworks (e.G., NIST AI RMF).
Preferred Certifications (Asset)
IAPP AIGP (AI Governance Professional certification)
Don’t meet all the requirements on the list?A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes,we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.Stay in touchWe’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
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Vacancy posted 2 hours ago
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