Senior IT Consultant Client Experience Lead
Hammehr Talent Consultants
Microsoft 365 and Azure expertise drive this remote Senior IT Consultant and Client Experience Lead role, with Alberta or British Columbia client-site support.
Hammehr invites applications on behalf of its client for a full-time permanent leadership role. You will deliver hands-on IT consulting across cloud and on-premises environments while guiding colleagues through priorities, technical decisions, and escalations. The work includes troubleshooting, project delivery, client communication, documentation, and coordination with account executives and project teams.
Key Responsibilities:
- Maintain Microsoft 365, Azure, and on-premises client environments
- Triage requests, resolve escalations, and investigate recurring issues
- Distribute work, coach colleagues, and review delivery quality
- Explain technical options, risks, and service expectations
- Coordinate proposals, estimates, changes, and project handoffs
Requirements:
- At least five years of IT consulting experience
- Microsoft 365 and Azure administration experience
- Windows Server, identity, virtualization, backup, and network experience
- Ability to prioritize requests and explain recommendations clearly
- Canadian work authorization, regional residence, licence, and vehicle
Apply senior consulting judgment across Microsoft technologies while leading client experience, technical delivery, coaching, and escalations.
#J-18808-LjbffrVacancy posted 4 hours ago
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