Senior Analyst Operational Risk Management

Job Responsibility: Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of. This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade. We're looking for our next Senior Analyst Operational Risk Management. Could it be you? Community Trust Company (CTC) is a member of the Questrade Group of Companies (QFG), which currently includes Questrade Inc., QuestEnterprise, Questrade Wealth Management Inc., CTC, Think!nsure Ltd., and Zolo Ventures Ltd. What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Hybrid and flexible work arrangements
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment
What's it like working as a Senior Analyst Operational Risk Management at Community Trust Company? We are seeking a highly skilled and experienced Senior Analyst - Operational Risk Management to join our dynamic team. The Senior Risk Analyst will play a critical role in identifying, assessing, monitoring, and mitigating operational risks across the organization. Reporting to the Senior Manager, Operational Risk Management, the successful candidate will collaborate with various stakeholders to ensure that operational risks are effectively managed in alignment with regulatory requirements and industry best practices. Need more details? Keep reading… In this role, responsibilities include but are not limited to:
• Lead the development and implementation of operational risk management frameworks, policies, and procedures.
• Conduct comprehensive risk assessments to identify and evaluate operational risks inherent in business processes, systems, and activities.
• Design and execute risk control self-assessment (RCSA) programs to assess the effectiveness of existing controls and identify areas for improvement.
• Monitor key risk indicators (KRIs) and assess emerging risks to proactively identify potential issues and trends.
• Analyze operational incidents and losses to identify root causes, trends, and lessons learned, and make recommendations to prevent recurrence.
• Collaborate with business units and support functions to enhance risk awareness, promote a strong risk culture, and embed risk management principles into daily operations.
• Provide expert guidance and advice on operational risk matters to senior management and other stakeholders.
• Support the development and delivery of operational risk training programs to enhance the risk management capabilities of employees.
• Stay informed about regulatory developments, industry trends, and emerging risks in the financial services sector, and assess their potential impact on the organization.
• Participate in cross-functional projects and initiatives to enhance operational efficiency and effectiveness while managing associated risks.
• Support and build a prudent risk management culture specific to Operational Risk Management
• Enhance existing Risk Appetite Statements for Operational Risk related metrics for management and Board reporting
So are YOU our next Senior Analyst Operational Risk Management? You are if you…
• Bachelor's degree in Finance, Business Administration, Risk Management, or related field. Master's degree or professional certification (e.g., FRM, CRM, PRM) preferred.
• Minimum of 3 years of experience in operational risk management within the financial services industry, with a focus on risk identification, assessment, and mitigation.
• Strong understanding of operational risk management principles, methodologies, and best practices.
• Demonstrated experience in developing and implementing risk management frameworks, policies, and procedures.
• Proficiency in risk management tools and systems, as well as MS Office applications (Excel, PowerPoint, Word).
• Knowledge of Canadian financial regulations and regulatory requirements pertaining to operational risk management (e.g. OSFI E21 guidelines) is highly desirable.
• Knowledge of physical security management is highly desirable.
• Excellent analytical skills with the ability to assess complex issues, identify root causes, and develop practical solutions.
• Strong communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Proven ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Strong commitment to integrity, professionalism, and continuous learning and development.
• Bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
• Strong team player who motivates others to achieve group success.
Sounds like you? Click below to apply! #L1-EP1 At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.