Team Lead, Care Services | Complex Mental Health

Here’s your chance to be a part of our story!  Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.

At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.

With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.

Help us make a difference and connect with us today!

Position Details

Position Status: Regular Full-Time | Regular Part-Time Location: Bridgeland Riverside Care Centre FTE: 1.0 | 0.7 Shift: Days | Evenings Shift Times: 07:00 - 15:15 | 15:00 - 23:15

Rate of Pay: $40.52 - $53.91

Date Competition closes: November 03, 2026 

Please note: This site is opening non-union. Further, this posting will be used to fill a number of positions. Applicants will be asked to select their preferred available line(s) during the application process and may select more than one option.

Offer Acceptance Timeline: Due to the operational timelines associated with the opening of the new Bridgeland site, successful candidates will be required to accept or decline their offer of employment within a shortened timeframe following the verbal offer. Candidates are encouraged to be prepared to make a timely decision upon receiving an offer.

The Opportunity  

Position Summary:

Responsible for providing professional nursing expertise to improve and/or maintain the physical, mental, emotional, and psychosocial health of residents through ongoing assessment, treatment, rehabilitation, recovery-oriented interventions, and evaluation of outcomes. Provides clinical leadership and guidance to the interdisciplinary Care Team supporting individuals living with complex mental health, behavioural, cognitive, addiction, and concurrent disorders. Supports with daily operations of the unit including staffing, resident and family concerns, audits and quality improvement activities.

The Team Lead coordinates daily clinical operations, supports resident and family concerns, facilitates care planning, mentors team members, promotes evidence-informed practice, and contributes to quality improvement initiatives while ensuring safe, person-centered care

Program Summary:

Complex Mental Health Programs provide continuing care and specialized supports for adults living with severe and persistent mental illness, often in combination with physical health conditions, substance use disorders, cognitive impairment, acquired brain injury, psychosocial challenges, responsive behaviours, and functional disabilities. Services are delivered within a harm-reduction, trauma-informed, person-directed model of care that emphasizes dignity, autonomy, wellness, meaningful engagement, therapeutic relationships, and quality of life while working collaboratively with clients, families, support networks, and community partners to promote stability, recovery, independence, and successful transitions where appropriate.

Qualifications and Experience:

• Graduation from a recognized nursing program.

• Nursing degree is preferred. 

• Registration with the CARNA.
• CPR.
• Certification in geriatrics an asset.
• Certification or additional education in Mental Health Nursing, Psychiatric Nursing, Gerontology, Behavioural Supports, or Psychosocial Rehabilitation preferred.
• Demonstrated knowledge of mental-health, trauma-informed, and culturally safe care practices.
• Suicide risk assessment and crisis intervention training considered an asset.