Customer Support Specialist Toronto
Baseline
Customer support at Baseline combines Intercom expertise and problem-solving in a full-time, in-person Toronto position. Help private lenders resolve issues accurately.As a Customer Support Specialist, you will understand clients’ workflows, needs, and pain points across private credit businesses. You will support users of Baseline’s operating system for private real estate lenders. The work spans customer communication, self-serve resources, onboarding, and product feedback.Key Responsibilities:
Respond to inbound Intercom tickets and customer emailsWrite support documentation, FAQs, and help centre contentRecord Loom videos explaining workflows and troubleshooting stepsDeliver high-quality one-to-one video customer supportIdentify bugs and usability issues for product teamsRequirements:
Exceptional intelligence and communication skillsObsessive problem-solving approach to customer issuesTenacity to move past roadblocksFull-time availability for five in-office days weeklyWork at Baseline’s 507 King Street East locationApply customer communication, troubleshooting, and product feedback skills while supporting Baseline’s private lending platform in Toronto.
#J-18808-Ljbffr
Respond to inbound Intercom tickets and customer emailsWrite support documentation, FAQs, and help centre contentRecord Loom videos explaining workflows and troubleshooting stepsDeliver high-quality one-to-one video customer supportIdentify bugs and usability issues for product teamsRequirements:
Exceptional intelligence and communication skillsObsessive problem-solving approach to customer issuesTenacity to move past roadblocksFull-time availability for five in-office days weeklyWork at Baseline’s 507 King Street East locationApply customer communication, troubleshooting, and product feedback skills while supporting Baseline’s private lending platform in Toronto.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Customer Support Specialist Toronto in Winnipeg, MB vacancy
- ...- You and your family will have free access to consultation and support for your mental, emotional and financial well-being • PocketPills... ...◦ Triaging tickets and collaborating with Product Leads and Customer Success teams • Maintain and update knowledge base articles and...SuggestedWork at office
$17 per hour
...operations team in Winnipeg supporting essential community initiatives... ...empathetic, high-quality customer care to supporters. If you combine... ...with a genuine desire to support meaningful social causes, this... ...Customer Support and Data Entry Specialist - Winnipeg Contact /...SuggestedWeekly payLong term contractPermanent employmentFull timeContract workWork at officeImmediate startMonday to friday$58k - $74k per year
...seeking a Field Service Technical Specialist for our Microbial Solutions... ...that will be located in Toronto, Ontario Canada.In This Role,... ...Responsibilities Include Provide customer-facing technical repair and... ...regulatory requirements, support critical decision making and...SuggestedContract workInternshipWork at officeRemote workWork from homeWorldwideFlexible hoursCharles River Laboratories
Winnipeg, MB1 hour ago$65k per year
...industry.Baseline is hiring a critical team member to help shape the future of our company: a Customer Support Specialist. This is a full-time, in-person position at our offices in Toronto.What is a Customer Support Specialist at Baseline? As a Customer Support Specialist at...SuggestedFull timeInternshipWork at officeBaseline
Winnipeg, MB1 hour ago- Serve Alan members through bilingual chat and email support in Toronto, using empathy, clear communication, and sound judgment. Work... ...days weekly in the office and one day remotely.As a Customer Experience Specialist, you will support members and business clients while developing...SuggestedWork at officeRemote work1 day per week
Alan
Winnipeg, MB1 hour ago $45.9k - $72.6k per year
...Retirement Services (GRS) Administration supports a wide range of group products, including... ...accurate record‑keeping and reporting for GRS customers while delivering a high standard of... ...support customers. This role is ideal for a customer‑focused, detail‑oriented professional who...Permanent employmentFull timePart timeInternshipWork at officeFlexible hours$45k - $54k per year
...looking at ways to be better. Reports to: Support Solutions Lead Salary: $45,000 - $54,... ...About the Role: As a Client Support Specialist, you are the first point of contact for... ...users Min 1-2 years of Experience in customer support, technical support, or help desk...Permanent employmentFull timeContract workTemporary workWork at officeRemote workMonday to fridayFlexible hoursAfternoon shift- ...National Football League (NFL) Digital Media, supporting millions of NFL fans throughout the year... ...a company and as individuals we need to support our people as best as possible and... ...practice area. Summary The System Support Specialist serves as the first line of defence for...Work at officeRemote workFlexible hoursShift work
- About the Role Our client is seeking a highly experienced and resourceful Customer Support Specialist with a focus on advanced issues to join their fully remote team. This role is critical for tackling complex customer problems that require in-depth technical knowledge and...Remote workHome office
Placements24
Winnipeg, MB1 hour ago $19.4 per hour
...Custom Castings is a member of the Nordstern Group of Companies, which also includes Protek Surface Technologies, Forte Tooling Technologies... ...currently seeking a reliable and hardworking Janitor/Production Support team member to help maintain a clean, safe, and organized...Permanent employmentFull timeShift work- Spécialiste Soutien TechniqueLieu : Ville de Québec, Canada Dans ce rôle, vous apporterez un soutien technique à notre organisation mondiale de service à la clientèle en offrant de la formation, en élaborant de la documentation technique et en assurant un soutien technique...
Malvern Panalytical
Winnipeg, MB1 hour ago - ...accomplished Senior Systems Administrator/Operations Support Specialist for an enterprise contract opportunity based in Toronto. In this role, you will take on a premier... ...administration, covering user provisioning, duty roles, custom data security policies, role-based access...Contract work
Randstad
Winnipeg, MB1 hour ago - ...clients in various industries. Job Description Based out of our Mississauga office, we are looking for night shift Customs Specialist. Duties will include: Ensure that cargo reporting is processed accurately and in a timely manner via emanifest with CBSA and...Full timeWork at officeNight shiftAfternoon shift
- Lead Product Support at Float in downtown Toronto, using people leadership and AI-first operations to serve Canadian... ...will lead Product Support Associates and Specialists while owning people management, support standards, and customer outcomes. You will shape strategy through...Work at office
Float
Winnipeg, MB1 hour ago - Shape Float’s customer support team through empathetic leadership, coaching, and clear performance standards. Stay close to customers, queues... ...Support, you will own people management for Associates and Specialists. You will hire, onboard, coach, review performance, support promotions...Afternoon shift
Float
Winnipeg, MB1 hour ago $87.3k - $113.5k per year
...favourite milkshake flavour is. As a Specialist, Application Support your responsibilities will include:... ...service issues across Microsoft 365, custom Azure applications, and third-party SaaS... ...for this role is $87,300–$113,500 in Toronto. If the role is available in other locations...Summer workWork at officeLocal areaWeekend workDoane Grant Thornton LLP
Winnipeg, MB1 hour ago- Lead global customer support transformation from Canada, combining AI, automation, and empathetic service across international regions and... ...development.Key Responsibilities: Lead coaches and advanced support specialists across global regionsDefine proactive, customer-focused...
Jobgether
Winnipeg, MB1 hour ago - ...Operations team shepherds our customers’ adoption of AI and ensures that... ...the very first post-AGI support team. We resolve complex issues... ...troubleshooting with durable customer context, proactive reliability... ...preventative improvements. This Toronto-based role is currently remote...InternshipWork at officeImmediate startRemote work
OpenAI
Winnipeg, MB1 hour ago - Technical client support leadership awaits at Scotiabank in Toronto, serving top-tier corporate clients through electronic cash management expertise.As Concierge... ...tracking and escalationMaintain operational and customer profile documentationSupport service onboarding and application...
Scotiabank
Winnipeg, MB1 hour ago $78.7k - $118.1k per year
...professionals while increasing access to justice.The Team Leader of our Customer Support department, provides front-line leadership for our Customer... ..., with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min...Work at officeLocal areaFlexible hoursClio
Winnipeg, MB1 hour ago- Deliver exceptional customer service in Toronto as a Customer Service Representative using telephone support and problem resolution skills. Address client needs professionally.This Business Services role makes you the first point of contact for clients. You will answer inquiries...
V15P1Talonnn
Winnipeg, MB1 hour ago - Manager, Application Support - 26384 Customer Support Calgary, AlbertaDescription Why YOU want this positionAt Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.We are the most trusted...Work at office
Tetuan Valley
Winnipeg, MB1 hour ago - ...quality and cost-effective products to customers around the world.Our workforce is comprised... ...to offer competitive compensation, a supportive working environment, rewarding career... ...seeking talent to fill the position of Customs Specialist. This job is full-time permanent.Overview...Permanent employmentFull timeWork at office
Domtar Products
Winnipeg, MB1 hour ago - Location: Toronto, ON (Hybrid 2 days)Contract Duration: 12 MonthsJob DescriptionHands-on experience supporting Akamai CDN services in a production environment.Experience with Akamai Property Manager, configuration versioning, staging, and production activation.Ability to troubleshoot...Contract workInternship
MethodHub
Winnipeg, MB1 hour ago - Reference Number: R2876194 Position Title: Patient Support Specialist Department: Patient Support Services Specialty Care Canada Location: Toronto, ON (Hybrid) About Sanofi We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering...Contract workLocal areaWork from home
(0609) sanofi-aventis Canada Inc.
Winnipeg, MB1 hour ago - ...multidisciplinary and agile application support function responsible for real‑time system... ...OverviewWe are seeking an Application Support Specialist with deep technical and financial... ...locations including Hong Kong, Frankfurt, and Toronto. Translate business requirements into...Permanent employmentWork at office
Solactive AG
Winnipeg, MB1 hour ago - Elevate your career as a Technical LIMS Specialist at PharmEng Technology in Toronto. Bring your strong cGMP knowledge... ...skills will be critical in customizing LIMS solutions and ensuring data integrity... ...testing portfolios in LIMS • Support data governance for vaccine specifications...
PharmEng Nordic ApS
Winnipeg, MB1 hour ago - Install and program security systems as a full-time Security Project Specialist with Convergint in Toronto, ON. Support varied capital projects while delivering customer training.This Security Project Specialist position supports small to large projects with differing complexity...Full timeWork at office
Convergint Tech LTD
Winnipeg, MB1 hour ago - ...health and safety with Toromont Cat in Toronto or Pointe Claire, applying audits, investigations... ...and permanent.The Health and Safety Specialist supports supervisory, management, and operations... ...includes mining operations support, customer partnerships, and safeguarding...Permanent employmentFull time
Toromont Cat
Winnipeg, MB1 hour ago - Promote safe work behaviours in Toronto as a Health and Safety Specialist with Battlefield Equipment Rentals, focusing... ...full-time, permanent specialist supports Battlefield Equipment Rentals... ...management. It also supports employees, customers, Supervisors, and Operational...Permanent employmentFull time
Battlefield Equipment
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist Toronto. Be the first to apply!
Related searches
- conseiller service clientèle Winnipeg, MB
- customer experience specialist Winnipeg, MB
- full time customer service representative work from home Winnipeg, MB
- agent expérience client Winnipeg, MB
- représentant au service à la clientèle anglais Winnipeg, MB
- technicien support informatique Winnipeg, MB
- customer service representative full time Winnipeg, MB
- client onboarding specialist Winnipeg, MB
- customer team member Winnipeg, MB
- customer service agent Winnipeg, MB