Senior Customer Technology Advisor

AI-powered customer technology expertise defines this Senior Customer Technology Advisor role at Kyndryl. Lead pre-sales solutions while translating technical knowledge into customer value.As a senior advisor, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery. You will identify business and technical requirements, develop cross-practice solutions, and create profitable deals. Customer-facing communication, consultative selling, and external certifications are central to the work.Key Responsibilities:
Coordinate the entire pre-sales process and verify quality complianceSupport Consulting, Advisory, and Architecture activities across business areasIdentify customer requirements and generate cross-practice solutionsDevelop profitable deals using extensive technical knowledgeDeliver demonstrations, proofs of concept, and prototypesRequirements:
Deep knowledge of practice services and technical solutionsExperience translating technical knowledge into customer insightsPrior consultative selling experienceExternal recognition and relevant technical certificationsBachelor's or Master's degree preferredApply customer technology expertise, consultative selling, and AI-focused solutioning to shape Kyndryl’s consulting practice.
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