189-26-6 - Admission Concession Worker

Applicants from Six Nations and other First Nations will be given preference to deliver programs and services in a First Nations community.

JOB SUMMARY

The Admission Concession Worker reports to and works under the direction and supervision of the Admission/Concession/Marketing Team Leader

Type

Part-Time

Closing Date

October 28, 2026

Hours of Work

Up to 24hrs/week

Wage

A competitive compensation package will be offered commensurate with qualifications.

Basic Qualifications

• Knowledgeable about customer service, nutrition and food preparation.
• Ability to work with minimal supervision and to organize work priorities so all deadlines are met.
• Ability to work well with co-workers effectively.
• Excellent verbal, written communication and public relations skills.
• Knowledge of prices changes and work schedules.
• Willingness to work regular hours, especially during the evenings and weekends.
• Must be bondable
• Must have transportation to the facilities when required.

Admission Concession Worker, Part Time – 189-26-6

c/o Reception Desk

Grand River Employment & Training (GREAT)

POSITION TITLE

Part-time Admission/Concession Worker

REPORTING RELATIONSHIP

Reports to and works under the direction and supervision of the Admission/Concession/Marketing Team Leader

Purpose and Scope of the Position

To assist the Admission/Concession/Marketing Team Leader in managing and implementing the admission and food concession services established at the following facilities:

* Arena *Ball Diamonds *Community Hall

As well as developing and implementing special events for facilities such as:

* Arena *Ball Diamonds *Community Hall

Under the control of the Six Nations Parks and Recreation Department, within the policies and procedures established by the Six Nations Council.

Responsibilities

• Work at the admission, concession according to the Six Nations Employment Policy to ensure that facilities are open on time.
• Daily deposits of cash receipts from the admission fees and concession sales generated at the Parks and Recreation facilities.
• Keep informed of facility schedules, new reservations and reservation changes as received from the central administration office of the Parks and Recreation Department.
• Monitors inventory of supplies and notifies Admission/Concession/Marketing Team Leader of any shortage. Restocks inventory after shift.
• With a hands-on approach, the Admission/Concession Workers will be responsible for the daily customer service program:
• Customer Service
• Health and Safety Regulations
• Attendance at training courses and meetings as directed by the Admission/Concession/Marketing Team Leader.
• Performs related duties as may be required by the Admission/Concession/Marketing Team Leader.

Working Conditions

• Major element is that the peak activity hours are usually during leisure hours such as late afternoons, evenings and weekends. Working hours vary from week to week and are subject to demand of the facilities which are used primarily during the evenings and weekends.
• Work requires some physical activity is subject to interruptions, deadlines and unscheduled hours. Interruption can be expected any time either at the office or at home.
• Involves some public profile and scrutiny because the public are the main users of the recreation facilities.
• The peak operating season of the facilities are dependent upon the seasons of the year.

Working Relationships

• With the ADMISSION/CONCESSION/MARKETING TEAM LEADER: Receive direction, guidance and discusses plans, priorities or interacts to ensure tasks are done efficiently and effectively, receives instruction and supervision.
• With the Admission and Concession Par-time Staff: Provides leadership, supervision, direction and guidance; ensures the delivery of an effective and efficient customer service is presented to the public when they use the recreation facilities.
• With the Administration Team Leader: Receives direction and guidance about the rental schedules for the recreation facilities, concession procedures and schedules when the Admission/Concession/Marketing Team Leader is absent. Communication link is essential to ensure up-to-date facility schedules are always maintained.
• With the Finance Team Leader: Communication is required when received pay cheques.
• With the Maintenance Staff: Communicates if there are problems with equipment.
• With other Six Nations Council Staff: Exhibits courtesy, co-operation and teamwork with all staff from other department.
• With other Public: Represents and promotes the Six Nations Parks and Recreation Department in a courteous, positive and co-operative manner; provides information and assistance. Determines services needs, maintains accessibility during events. Promotes the proper use of admission and concessions areas.

Knowledge and Skills

• Knowledgeable about customer service, nutrition and food preparation.
• Ability to work with minimal supervision and to organize work priorities so all deadlines are met.
• Ability to work well with co-workers effectively.
• Excellent verbal, written communication and public relations skills.
• Knowledge of prices changes and work schedules.
• Willingness to work regular hours, especially during the evenings and weekends.
• Must be bondable
• Must have transportation to the facilities when required.
• Knowledge of the political structure of the Six Nations Council, the Recreation and Community Centres Board and an awareness of Six Nations Community Recreation and Sports Organizations.

Impact of Error

• Errors in judgement for admission procedures may result in facility rental cancellations, financial losses, legal problems, lower safety standard and very unfavourable public relations.
• Errors in judgement for food preparation may result in food poisoning legal problems, financial losses and unfavourable public relations.

Control

• Guiding principles set by the Admission/Concession/Marketing Team Leader, Recreation Director and the Recreation and Community Centres Board.
• Works within the administrative policies and procedures established by the Six Nations Council for the Recreation and Community Centres Board.