Growth Operations Specialist

Building the Growth Engine Behind One of Canada's Fastest-Growing Fintech PlatformsMost people think growth happens when a campaign goes live.
In reality, the most important work often happens long before users ever see it.
It’s the referral program that drives thousands of new users.It’s the promotion that increases customer engagement.It’s the partnership that unlocks a new acquisition channel.It’s the product launch that creates a better user experience.It’s the operational system that allows a company to scale from thousands of users to millions.
At Snaplii, that’s exactly what we’re building.
Why Snaplii?Snaplii is one of Canada's fastest-growing fintech and digital commerce platforms.
Hundreds of thousands of users use Snaplii every day to:
Save money through discounted gift cards
Earn rewards on everyday spending
Manage balances through Snaplii Cash
Send and receive funds
Access innovative payment and financial products
But we’re only getting started.
As consumer behavior evolves and digital commerce becomes increasingly connected, we’re building the infrastructure that powers the future of everyday transactions.
Growth is no longer just marketing.
Growth sits at the intersection of product, operations, customer experience, partnerships, data, and technology.
That’s where this role comes in.
The Opportunity
We’re looking for a Growth Operations Specialist who enjoys building systems, launching initiatives, solving problems, and making things happen.
This is not a traditional marketing role.
You won’t spend your day posting on social media.
You won’t be sitting in endless meetings discussing ideas that never get executed.
Instead, you’ll be responsible for helping launch and operate many of the growth initiatives that directly impact how users discover, engage with, and transact on Snaplii.
You’ll work across Growth, Product, Operations, Customer Support, Finance, and Engineering teams to turn ideas into execution.
If you’re someone who loves learning, enjoys fast-paced environments, and wants to understand how a fintech company scales, you’ll learn more in one year here than many people learn in five.
What You’ll Be DoingGrowth Campaign Operations
Launch and manage referral campaigns, promotions, user incentives, and growth initiatives
Configure and maintain in-app banners, promotional placements, pop-ups, landing pages, and campaign assets
Coordinate campaign launches and ensure smooth execution across teams
Monitor campaign performance and identify opportunities for optimization
User Lifecycle & Engagement
Support onboarding, activation, retention, and re-engagement initiatives
Execute email, SMS, push notification, and in-app engagement campaigns
Assist in audience segmentation and user targeting strategies
Help improve user journeys and reduce friction throughout the customer lifecycle
Partnership & Acquisition Operations
Support affiliate, referral, influencer, and acquisition partner programs
Coordinate assets, campaign setup, tracking, and reporting
Review and manage partner applications and partnership requests
Assist with partner communications and operational support
Growth Analytics & Reporting
Monitor key growth metrics such as activation, retention, referral performance, and campaign effectiveness
Prepare weekly and monthly performance reports
Investigate campaign anomalies and identify opportunities for improvement
Maintain growth documentation and operational processes
Cross-Functional Project Coordination
Collaborate with Product, Engineering, Design, Customer Support, Compliance, and Finance teams
Coordinate testing and QA before campaign launches
Track project timelines and ensure initiatives are completed successfully
Help improve internal processes and operational efficiency
AI & Automation
Use modern AI tools to improve productivity and execution
Leverage AI to create campaign copy, reports, documentation, and operational workflows
Identify repetitive processes that can be automated and scaled
What We’re Looking ForMust-Haves
1-3 years of experience in Growth Operations, Marketing Operations, CRM, Lifecycle Marketing, Affiliate Marketing, E-commerce Operations, Customer Success, Project Coordination, or related fields
Strong organizational and project management skills
Excellent communication skills in English
High attention to detail and strong execution ability
Comfortable working with spreadsheets and data
Ability to manage multiple projects simultaneously
Curious mindset with a willingness to learn
Nice-to-Haves
Experience working with fintech, consumer apps, loyalty programs, rewards platforms, e-commerce, or digital products
Experience with referral, affiliate, influencer, or acquisition programs
Familiarity with marketing automation tools, CRM systems, or analytics platforms
Experience using AI tools such as ChatGPT, Claude, Gemini, or other productivity tools
Mandarin proficiency is considered an asset
Who Thrives Here?You’ll likely enjoy this role if:
You love turning ideas into execution
You enjoy solving operational puzzles
You like learning how businesses grow
You take ownership instead of waiting for instructions
You are excited by fast-moving startup environments
You enjoy working across different teams and functions
You care about outcomes, not just tasks
What You’ll GainThis role offers exposure to:
Fintech
Consumer Products
Growth Strategy
User Acquisition
Product Operations
Partnership Management
Lifecycle Marketing
Data-Driven Decision Making
AI-Powered Workflows
You’ll develop a rare combination of operational, analytical, and business skills that can open doors into Growth, Product, Operations, Business Development, or Startup Leadership roles in the future.
Growth doesn’t happen because someone talks about it.
Growth happens because someone builds the systems, launches the campaigns, solves the problems, and makes execution happen.
If that sounds like you, we’d love to meet you.
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