Senior Technical Project Manager

Job Responsibility: About NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people . Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.We are seeking an experienced Senior Project Manager (PMO) to lead program and project management across multiple core products. You’ll be the single point of accountability for planning, execution, and reporting, driving alignment across teams without direct reports of developers or QAs. Success in this role requires strong PMO expertise, experience in scaled agile (SAFE-lite), and ideally Release Train Engineer (RTE) responsibilities. What You Will Do Strategic & Tactical Planning

• Lead yearly, quarterly, and sprint planning sessions across multiple product lines.
• Monitor the product initiatives across multiple engineering teams. Ensure alignment with business priorities and identify areas for improvement.
• Drive road mapping, execution planning, and alignment with product, engineering, QA, and leadership stakeholders.
• Coordinate release cycles and milestone deliveries to ensure readiness and quality.

Execution & Delivery

• Proactively escalate blockers, risks, or resource needs; drive timely solutions and communicate effectively with leadership.
• Remove hurdles and facilitate quick issue resolution across teams and functions.
• Develop and manage detailed project and sprint plans, schedules, and execution timelines.
• Analyze operational and program data to generate actionable insights, share learnings, and recommend improvements for continuous optimization.

Governance & Reporting

• Develop, standardize, and maintain process documentation, governance frameworks, and best practices.
• Track progress, KPIs, and status updates; deliver concise, targeted communication to leadership and stakeholders.
• Leverage JIRA, eazyBI, and other reporting tools to provide visibility, tracking, and>

Cross-Functional Leadership

• Influence without authority, building strong relationships across product, engineering, QA, design, and business teams.
• Manage cross-functional dependencies, risks, and changes by optimizing scope, schedule, and resources.
• Partner with leadership to continuously optimize processes and delivery models.

AI & Innovation in PMO

• Apply AI-powered tools and methodologies to enhance planning, reporting, and decision-making.
• Hands-on experience with OpenAI GPT or similar technologies is a strong plus, particularly for generating PMO reports, automating documentation, or analyzing delivery metrics.

Who You Are

• Excellent communication, facilitation, and stakeholder management skills.
• Strong organizational skills with ability to handle competing priorities

What You Have

• 7+ years of project/program management experience in SaaS or enterprise software environments.
• Proven success managing multiple complex product initiatives simultaneously .
• Strong experience in scaled agile frameworks (SAFe or SAFe-lite) ; RTE background a strong plus.
• Expert in JIRA, eazyBI, and related PMO tools .
• Demonstrated ability to create, track, and report on KPIs and operational metrics.
• Familiarity with AI tools and practices in project management is highly desirable.
• PMP, PMI-ACP, or SAFe certification preferred.

What NEOGOV Offers

• Competitive Wages
• Comprehensive Benefits package (medical, dental, vision, etc.)
• Generous PTO to support work-life balance
• 401K/RRSP Matching
• Paid Parental Leave
• Autonomy to grow and find your career path with supportive leadership
• Remote working opportunities
• Inclusive and diverse work environment

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.