Senior Product Manager

Senior Product Manager (KYC - Fraud & Risk)
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.What We Offer
Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.Position Summary
We are looking for a highly driven, intellectually curious Senior Product Manager to lead Trulioo's KYC Fraud & Risk product line. This is a high-visibility individual contributor (IC) role at the centre of one of the digital economy's most critical unsolved problems: consumer identity fraud and risk.You will own the end-to-end product lifecycle for KYC fraud and risk solutions — from strategy and roadmap definition through discovery, build, launch, and iteration. You will work at the intersection of identity verification, machine learning, compliance, and financial services, directly shaping how global enterprises onboard customers, detect synthetic identities, and prevent fraud at scale.This role sits at a pivotal moment for Trulioo: we are investing aggressively in unified identity, fraud and intelligence — and the KYC Fraud & Risk team is central to that vision.This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.This will be a full-time, permanent position that can be done remotely for the right person.What You'll Be Doing:
Product Strategy & Roadmap
Own and continuously evolve the multi-quarter product roadmap for KYC fraud and risk solutions, balancing customer urgency, business value, and technical feasibility.Define product vision aligned with Trulioo's broader platform strategy, contributing to internal roadmap communications and external partner/customer conversations.Conduct rigorous market evaluations and competitive analyses to recommend build, partner, or buy decisions with clear rationale.Identify and seize whitespace opportunities in consumer identity fraud, KYC compliance, and risk decisioning — bringing forward new product bets that could materially expand Trulioo's addressable market.Discovery & Customer Insight
Serve as the primary voice of the customer, regularly conducting discovery interviews with enterprise clients across financial services, fintech, payments, and regulated industries.Collect and synthesize qualitative and quantitative feedback to surface unmet needs, validate hypotheses, and inform prioritization decisions.Partner with Sales and Business Development to engage prospects early in the sales cycle, representing the product and gathering signals on market demands.Monitor product performance metrics, client feedback loops, and support escalations to drive continuous improvement post‑launch.Cross-Functional Execution
Lead cross‑functional squads —Engineering, Data Science, Design, Legal, and Compliance — to deliver fraud and risk capabilities within expected timelines using agile methodologies.Partner closely with ML and Data Science teams to identify predictive signals, validate model performance, define feedback loops, and deliver explainable risk scores that drive adoption.Decompose complex product problems into incremental delivery milestones, managing trade‑offs transparently with stakeholders.Communicate product vision, roadmap updates, and strategic changes clearly to diverse audiences, including executive leadership and external clients.What You'll Bring:
8+ years of product management experience, with a significant portion focused on KYC, identity verification, fraud detection, or risk decisioning in FinTech,...
#J-18808-Ljbffr