Shopify Plus Business Solutions Analyst

Configure Shopify Plus storefronts and optimize e-commerce operations in a hybrid Business Solutions Analyst role based primarily at North Campus, Edmonton.At the University of Alberta, this position supports a multimillion-dollar enterprise e-commerce ecosystem. You will administer multi-store environments, analyze business processes, define requirements, and implement practical solutions. The work combines technical configuration, stakeholder consultation, platform support, and continuous improvement across university-operated online stores.Key Responsibilities:
Administer Shopify Plus storefront settings, permissions, inventory, and POS systemsBuild automated workflows for fulfillment, notifications, and store managementResolve tier-two and tier-three support tickets within established service levelsTrain administrators and review product setups for quality and complianceLead privacy assessments, testing, integrations, and platform improvementsRequirements:
Undergraduate degree or equivalent relevant education and experienceFive years of progressive business analysis experienceExperience gathering requirements and modeling complex e-commerce processesShopify Plus administration and multi-location inventory experienceSQL or MySQL, analytics, payment gateways, and workflow automation proficiencyApply business analysis, Shopify Plus administration, and technical problem-solving to strengthen University of Alberta e-commerce operations.
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