Senior Technical Project Manager

About the Company

We are Jakala: an award-winning organization that offers world's leading brands support in the strategy, analytics, digital and technology fields. Our mission is to create competitive advantage for our clients, with a measurable impact on the top line, through the best combined use of Data, Advanced and Location Analytics, technologies, content and customer experience design. We are 3,500 people in 20 countries around the world, growing at a fast-pace.

About the Position

As a Senior Project Manager (Senior PM) at JAKALA, you will lead the activities for the discovery, design, planning, scheduling, development, testing, and deployment. These serve as the focal point of communication for both internal and external stakeholders. You are expected to be passionate, smart, highly focused, and a dedicated team player who can be the frontline of delivery excellence to our customers.

Senior PM’s are involved early in customer acquisition through the entire customer lifecycle. An effective Senior Project Manager at JAKALA will deliver projects on schedule and within budget while ensuring the client’s success. This can be broken down into three core responsibilities: Client Success, JAKALA Success, and Team Success.

Essential Functions

Client Success

Our most difficult and complex projects are entrusted to Senior Project Managers. Senior PMs are in charge of ensuring that the initiatives they oversee are healthy and successful. Senior PMs use a combination of consulting, oversight, hands-on leadership, and team leadership to surpass client expectations and keep projects on schedule/budget/scope. Senior PMs also are critical in supporting the long-term health and growth of assigned accounts. Senior PMs are expected to be independent and capable of evaluating project health, identifying project risks, managing escalated situations, developing mitigation plans, developing communication plans, articulating issues to higher leadership, and then successfully executing mitigation plans.

JAKALA Success

Senior Project Managers are responsible for managing their projects in order to help achieve JAKALA’s revenue and profitability goals. The primary drivers for achieving this are successfully delivered projects on budget and high utilization of staff. Senior PMs are responsible for effectively managing their engagement budgets to minimize overages, maximize revenue, keep assigned staff highly utilized, and assist the team in the growth and expansion of assigned accounts.

Team Success

The Senior Project Managers have a front-line, hands-on role in individuals on their project team’s success. The Senior PMs are responsible for effective assignment of tasks, tickets, and day-to-day execution of their projects. This includes Developers, QA, Designers, Analytics, Solutions, SEO, and any other specialized team member assigned to support the project. The Senior PM is responsible for a highly functional, smoothly operating team all working towards success.

Qualifications and Requirements

• 8+ years experience as a web project manager in an agency environment
• Experience working with multiple clients at various levels from mid-size companies to enterprise organizations
• Experience managing risk, escalations, and mitigation
• Experience managing discovery, design, development, and QA efforts
• Experience managing the detailed delivery of a portfolio of projects to meet defined time, budget targets and quality standards
• Experience with various software development methodologies and design principles
• Very strong attention to detail and ability to work in ambiguous situations
• Ability to recognize when to and then have tough conversations with all parties to ensure engagement success
• Ability to lead and manage remote teams and staff as well as forecast and communicate resource needs throughout the engagement lifecycle
• Ability to lead, organize, and execute complex communication plans and project plans
• Ability to work closely with the account management team to develop long-term engagements and partnerships with our clients
• Willingness to admit mistakes or challenges to company leadership and work together to make corrections or avoid larger issues
• Ability to liaise with third parties and vendors to ensure seamless integration and delivery
• Responsible for ensuring deliverables meet agreed-upon quality standards and client expectations.

Nice to Haves

• Formal PM training or certifications (PMO, Agile, Scrum, etc)
• Previous experience working remotely (WFH) and demonstrated remote communication skills

Compensation goes up to CAD $150k-$165k

Does this sound like you? Send your resume over. We’d love to chat!

At JAKALA, we are committed to providing equal employment opportunities for all individuals regardless of their race, color, religion, sex, national origin, age, disability, or any other legally protected status. We celebrate diversity and strive to create an inclusive workplace where all employees feel valued and respected. We also understand that accommodations may be necessary to ensure equal access to employment opportunities. If you require accommodations to apply for a position or participate in the hiring process, please contact us at View email address on ca.talent.com.