SMR Patrol

Job Responsibility:

Want to ski or snowboard all season while being part of a progressive team and community? Sasquatch Mountain Resort prides itself on its family-orientation, powder days, and little to no lift lines. We are a small resort located in the Douglas Range of the Fraser Valley, an hour away from Chilliwack and Abbotsford and only two hours away from Vancouver. We offer a unique opportunity to guests and staff, which is a dynamic and distinct mountain adventure. We may be small, but we have some of the best snow there is in BC, 37 runs that include beginner, moderate and advanced level groomers, and powder bowls, all surrounded by that classic BC natural beauty. Every day at Sasquatch is different as you explore our terrain, work across departments, and see what makes a ski resort thrive.

Sasquatch Mountain is the perfect place to spend the winter, whether you're away from home for the first time, traveling the world, or looking to start in a new and exciting career. Look no further for an authentic season on the slopes and the chance to become a part of a community. Join our team for the 2024/25 season!

Job Benefits

• Free season passes for employees, 2 free passes as well as employee discounted lift tickets for friends and family, free lessons for staff based on availability, and free Tube Park access
• Employee discounts on food, gear, rentals, and repairs
• Affordable staff Accommodations which include free weekly shuttles into town for groceries or events
• Excellent training and professional development
• Referral Program

Job Summary

As a part of our Patrol team, you are responsible for the safety of all mountain guests; providing first aid, slope risk management, lift evacuations and dispatch. As Patrol the top priority is the safe and efficient operation of the resort, reporting to your Team Leads or Supervisor when needed. You are a front-line staff member, problem solving and providing excellent customer service to create a Fantastic Family Fun experience.

Job Specifications

• Wage: / hour based on certificates and experience
• Shift & Schedule Availability: Full Time - Working between 8-10 hours/day. Weekends and Holidays
• Skill Level - Experience and Certificates Required

Job Responsibilities

• Continuously monitor safety of passengers while providing instruction and customer
• Provide first aid for guests and staff
• Lift Evacuation
• Operation of first aid toboggans
• Assist where possible in avalanche control
• Assist in search and rescue
• Educating staff and our guests to the components of alpine responsibility code: where necessary
• Snowmobile operation and safety
• Weather observation and reporting where necessary
• Mountain Dispatch
• Public Relations
• Proactively notify maintenance/dispatch of repair or maintenance needs
• Implement emergency procedures as required
• Perform snow work, which includes but not limited to shoveling, raking, sweeping
• Follow and perform all company and departmental policies and procedures, including proper radio protocol
• Maintain a professional and respectable appearance.
• Practice safe work procedures
• Other duties as assigned

Job Requirements

• Experience and Certificates required, we train all Patrol (including returnees)
• Occupational First Aid (OFA) level 3 and /or Outdoor Emergency Care (OEC) and/or Advanced Wilderness First Aid

• CAA Avalanche Operations Level 1 an asset
• High intermediate to advanced alpine skier/boarder in all snow terrain and conditions
• Previous toboggan handling skills an asset
• High level of fitness and able to work in all weather conditions
• Previous Ski Hill experience an asset
• Must be able to make quick decisions/use considerable judgement regarding safety as well as multitask and anticipate issues
• Must be physically capable of assisting guests, shoveling snow etc
• Must be able stand outside in a mountain environment for long periods of time
• Must be able to work weekends and holidays as needed
• Must be able to handle high guest volumes in a professional manner
• Must be willing to perform alternate functions from time to time, both within and outside of assigned area, particularly during peak periods such as holiday weekends
• Strong customer service and clear communication skills
• Must be adaptable, have problem solving skills, and be a team player across all departments
• Family Oriented Resort so working with large groups, families of all ages is required
• Stress Management, Patient, and have great Time Management Skills
• Cross Department Support and Snow Removal is required from all positions at SMR