Bilingual Benefits Specialist
Temporary
Hays
Your new company
A prestigious national professional services firm is seeking a high-energy, detail-oriented Bilingual Benefits Specialist for a 4-month contract with a strong possibility of extension.
As a crucial member of our Total Rewards team, you will deliver white-glove customer service to our firm members across Canada. This role balances exceptional, empathetic communication with rigorous analytical tasks, including complex monthly premium reconciliations and vendor management. If you possess a sharp eye for numbers, solid HR judgment, and a passion for supporting employees through sensitive situations, we want to hear from you.
Your new role
Member Support & Advisory: Provide high-touch, patient, and comprehensive support to firm members regarding pension, health benefits, and retiree benefit inquiries. Conduct engaging benefit orientation sessions for new hires.
Invoice & Financial Reconciliation: Receive, review, parse, and meticulously reconcile monthly group insurance invoices. Ensure accurate cost-allocation and data integrity.
Vendor & Plan Administration: Act as the primary point of contact for insurance carriers to resolve inquiries, data discrepancies, or plan corrections. Update benefits booklets and documentation as required.
Program Coordination: Manage and administer corporate reimbursement programs while supporting the broader Total Rewards team on ad-hoc initiativesWhat you'll need to succeed
- Experience: 5 to 8 years of dedicated experience in group benefits administration or corporate HR with a heavy focus on benefits.
- Language Skills: Fully bilingual in English and French (written and spoken)
- Advanced Excel Skills: Proven capability handling heavy data manipulation, including VLOOKUPs, pivot tables, and data parsing for financial reconciliation.
- Vendor Interaction: Direct experience communicating with insurance providers to process corrections and complex inquiries.
- Workday experience an asset
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Vacancy posted 1 day ago
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