Service Supervisor Customer Operations

Lead customer-facing service operations for Cintas in Newmarket, supervising teams across routes and in-house service while supporting sales.This full-time, first-shift Service Supervisor is a middle-management position with direct supervisory and leadership accountability. You will guide customer service, product pickup and delivery, contract renewals, internal sales, route efficiency, and driver compliance. The role also includes hiring, training, developing, and evaluating service employees to maintain customer service and product quality.Key Responsibilities:
Supervise service teams on routes and in-houseSupport customer service, sales, pickup, and deliveryHire, train, develop, and evaluate service employeesMaintain customer relationships and handle contract renewalsDrive company vehicles and assist with lifting and carryingRequirements:
High School Diploma or GED requiredBachelor's degree preferredValid, full, unrestricted driver's licenseMeet provincial requirements for regulated vehicle drivingSales, customer service, or training experience preferredApply service leadership, customer relationship management, sales support, and route oversight skills with Cintas in Newmarket.
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