Retail Sales Supervisor

Digby Convenience is hiring two Retail Sales Supervisors for our location in Digby, Nova Scotia.

Location: 101 Water Street, Digby, NS B0V 1A0
Employment type: Permanent, Full-time
Hours: 35 hours per week
Wage: $31.96 per hour
Start date: As soon as possible
Number of positions: 2

Position Summary

The Sales Supervisor will support the day-to-day operation of the retail store and supervise staff to ensure customers receive good service and store activities are completed efficiently.

Key Responsibilities

• Supervise and coordinate retail staff
• Prepare staff schedules and assign daily duties
• Hire and train staff or arrange training as required
• Monitor inventory and assist with ordering and stock management
• Manage cash and oversee daily cash-handling activities
• Assist customers and resolve complaints or other concerns
• Authorize merchandise returns when required
• Prepare reports related to sales, merchandising, and staffing
• Conduct employee performance reviews
• Help maintain an organized and efficient store environment

Qualifications

• Secondary school graduation certificate
• 7 months to less than 1 year of related retail or supervisory experience
• Good English communication skills
• Strong customer service and interpersonal skills
• Good organizational and problem‑solving skills
• Ability to work under pressure and manage multiple tasks
• Reliable, flexible, and able to work as part of a team