Network Operations Lead

Reporting to the Sr. Manager, End User Services, As the Network Operations Lead you are a trusted advisor to senior leadership, influencing decisions and driving standardization, innovation, and enterprise network strategy. In this role you will provide operational leadership, to drive continuous improvement of Ledcor's enterprise network and communications environment, including LAN/WAN, wireless, VPN, Azure networking services, and Fortinet-based security solutions. As a subject matter expert with advanced knowledge, you will provide leadership and direction ensuring Ledcor's network services are secure, resilient, scalable, and aligned with business and technology objectives.Join our Ledcor Information Systems team in Vancouver, BC!Essential Responsibilities
Partner with the Sr. Manager, End User Services to develop and execute enterprise network operations strategies, governance frameworks, and operational standards aligned with business, security, resiliency, and technology objectivesProvide strategic and technical leadership to ensure the performance, availability, reliability, and continuous improvement of enterprise network and communications infrastructureAnalyze network performance, service trends, operational risks, and emerging technologies to influence priorities, strategy, and long-term operational resilienceLead network operations processes, including incident, problem, change, and service restoration management, while driving operational excellence and service maturityProvide technical leadership for enterprise networking services, including LAN/WAN, wireless, VPN, Azure networking, Fortinet security solutions, and enterprise connectivity servicesDirect vendor, ISP, telecommunications, and partner relationships, ensuring reliable connectivity, effective service delivery, and strong operational performanceDevelop, implement, and maintain network standards, documentation, monitoring, governance, and operational procedures to support consistent service deliveryLead the resolution of complex network challenges, driving automation, continuous improvement, and scalable solutions that enhance stability, security, and operational efficiencyCollaborate with infrastructure, cloud, cybersecurity, and business stakeholders to deliver secure, scalable network services aligned with organizational prioritiesQualifications
Minimum 8 years of experience in enterprise network operations, infrastructure support, and IT service managementMinimum 6 years of experience leading network operations teams in complex enterprise environmentsMinimum 5 years of experience supporting enterprise network architecture, connectivity services, cloud networking, and security solutionsMinimum 5 years of experience managing ISP, telecommunications, and third-party vendor relationshipsMinimum 5 years of experience in incident, problem, and change management, governance, and continuous service improvementMinimum 5 years of experience supporting hybrid cloud environments, Azure networking, enterprise integrations, and business-critical network servicesStrong technical expertise in firewalls, SD-WAN, secure connectivity, Fortinet technologies (including FortiGate), and cloud networking solutionsProven ability to lead, coach, and develop technical teams while building effective relationships with vendors, service providers, and stakeholdersExcellent communication, analytical, troubleshooting, and decision-making skills, with the ability to translate technical issues into business impacts and recommendationsWorking Conditions
Remote position with the flexibility of attending the office as business needs requireCompensation
$121,200.00 - $166,650.00 This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location.Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.Additional Information
The Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.Emp
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