Clinical Business Development Specialist, Bowel Care - Eastern Canada

NSWOC designation
The Clinical Business Development Specialist is responsible for expanding the adoption of bowel management therapies through clinical account development, healthcare professional education, and patient pathway activation. As the clinical expert for Bowel Care, this role partners with healthcare providers, clinics, rehabilitation centers, and key opinion leaders to increase awareness, remove barriers to adoption, develop sustainable bowel management programs, and establish transanal irrigation as a recognized standard of care.
Through clinical education, implementation support, and expert troubleshooting, the role drives therapy adoption, patient enrollment, adherence, and retention.
Working in partnership with Continence Care Territory Managers, the Clinical Business Development Specialist develops clinical pathways, activates new opportunities, and supports the successful integration of bowel management therapies within practice.
This is a field-based position, and applicants must currently reside in Eastern Canada. The preference is that this individual is based out of Montreal, QC or Toronto, ON.
Major Areas of AccountabilityMajor functions are described below. Other duties may be assigned.
Coloplast employees are required to conduct business to the highest ethical and professional standards;
comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.
Clinical Market Development and Account Activation
Identify, prioritize, and develop new bowel care opportunities within targeted rehabilitation, neurology, pediatric, gastroenterology, and community care accounts.
Create awareness of bowel management therapies and transanal irrigation among healthcare professionals.
Develop and implement account plans focused on therapy expansion, patient access, and long-term growth.
Establish clinical pathways and sustainable bowel management programs that support patient identification, onboarding, training, follow up, and ongoing care.
Partner with healthcare providers and key stakeholders to integrate bowel management therapies into routine clinical practice.
Develop and strengthen relationships with key opinion leaders and clinical champions to advance adoption and best practices.
Develop regional Centres of Excellence
Clinical Education and Therapy Adoption
Deliver evidence-based education on bowel management, patient selection, therapy initiation, and best practices.
Increase healthcare professional confidence and competency in prescribing, supporting, and troubleshooting bowel management therapies.
Conduct in-services, workshops, peer-to-peer education programs, and clinical training events.
Leverage clinical evidence, outcomes data, and economic value to support practice change and therapy adoption.
Identify and address clinical, operational, and behavioral barriers that limit adoption.
Support healthcare providers in advancing transanal irrigation as a recognized standard of care.
Patient Outcomes, Adherence & Retention
Support healthcare providers in implementing successful bowel management programs and optimizing patient outcomes.
Provide expert clinical guidance and troubleshooting to address patient and provider challenges.
Partner with clinicians to increase patient enrollment, successful therapy initiation, adherence, and long-term retention.
Identify opportunities to improve the patient experience and remove barriers across the care journey.
Collaborate with internal patient support, consumer, and sales teams to ensure a seamless experience for patients and caregivers.
Monitor adherence, retention, and program success indicators and implement actions to improve outcomes.
Business Development and Cross-Functional Leadership
Collaborate with Continence Care Territory Managers to expand awareness, activate new opportunities, and increase adoption of bowel management therapies within target accounts.
Partner with Market Access, Marketing, Clinical, and Patient Experience teams to improve patient access and remove adoption barriers.
Provide account insights and clinical expertise to support reimbursement, advocacy, and market development initiatives.
Maintain a robust pipeline of account opportunities and accurately document activities, outcomes, and account plans within CRM systems.
Analyze territory performance and develop action plans to accelerate growth and adoption.
Basic Qualifications
Bachelor’s degree in Nursing, Occupational Therapy, Physiotherapy, Kinesiology, Health Sciences, or a related clinical discipline;
equivalent combination of education and experience may be considered.
5+ years of experience in healthcare, medical device, clinical education, rehabilitation, urology, gastroenterology, spinal cord injury, neurology, or related fields.
Experience engaging and educating healthcare professionals within hospital, rehabilitation, clinic, or community settings.
Demonstrated success influencing clinical practice, supporting adoption of new therapies, or implementing clinical programs.
Experience navigating complex healthcare systems and building relationships with multiple stakeholders.
Ability and willingness to travel across assigned geography, including occasional overnight travel up to 60% of time and be able to travel internationally, including the U.S.
Must possess a valid driver's license and ability to meet healthcare facility credentialing requirements.
Bilingual (English and French)
Preferred Qualifications
NSWOC designation
Clinical experience supporting patients with bowel dysfunction, spinal cord injury, spina bifida, multiple sclerosis, or related conditions.
Experience providing clinical education, in-service training, or professional education programs.
Medical device, medtech, pharmaceutical, rehabilitation, or healthcare business development experience.
Experience working with reimbursement, funding programs, patient support services, or market access initiatives.
Le spécialiste en développement des affaires cliniques est responsable de l'expansion de l'adoption des thérapies de gestion intestinale par le développement de comptes cliniques, la formation des professionnels de la santé et l'activation des parcours des patients. En tant qu'expert clinique pour les soins intestinaux, ce rôle collabore avec des professionnels de la santé, des cliniques, des centres de réadaptation et des leaders d'opinion clés afin d'accroître la sensibilisation, de lever les obstacles à l'adoption, de développer des programmes durables de gestion intestinale et d'établir l'irrigation transanale comme une norme reconnue de soins.
Grâce à l'éducation clinique, au soutien à la mise en œuvre et au dépannage par des experts, ce rôle favorise l'adoption de la thérapie, l'inscription des patients, l'adhésion et la rétention.
En collaboration avec les gestionnaires de territoire des soins de continence, le spécialiste en développement des affaires cliniques développe des parcours cliniques, active de nouvelles opportunités et soutient l'intégration réussie des thérapies de gestion intestinale dans la pratique.
Principaux domaines de responsabilitéLes principales fonctions sont décrites ci-dessous. D'autres tâches peuvent être assignées.
Les employés de Coloplast doivent mener leurs activités selon les normes éthiques et professionnelles les plus élevées;
se conformer aux lois et règlements applicables, au Code de conduite de MedTech et aux politiques de l'entreprise.
Développement du marché clinique et activation des comptes
Identifiez, priorisez et développez de nouvelles opportunités de soins intestinaux dans les comptes ciblés de réadaptation, neurologie, pédiatrie, gastroentérologie et soins communautaires.
Sensibiliser les professionnels de la santé aux thérapies de gestion intestinale et à l'irrigation transanale.
Développer et mettre en œuvre des plans de compte axés sur l'expansion de la thérapie, l'accès des patients et la croissance à long terme.
Établir des parcours cliniques et des programmes durables de gestion intestinale qui soutiennent l'identification, l'accueil, la formation, le suivi et les soins continus des patients.
Collaborez avec les professionnels de la santé et les parties prenantes clés pour intégrer les thérapies de gestion intestinale dans la pratique clinique courante.
Développer et renforcer les relations avec les leaders d'opinion clés et les champions cliniques afin de faire progresser l'adoption et les meilleures pratiques.
Développer des centres régionaux d'excellence
Éducation clinique et adoption de thérapies
Offrir une éducation fondée sur des preuves sur la gestion intestinale, la sélection des patients, l'initiation de la thérapie et les meilleures pratiques.
Accroître la confiance et la compétence des professionnels de la santé pour prescrire, soutenir et résoudre des thérapies de gestion intestinale.
Organisez des formations en cours de formation, des ateliers, des programmes d'éducation entre pairs et des formations cliniques.
Exploitez les preuves cliniques, les données sur les résultats et la valeur économique pour soutenir le changement de pratique et l'adoption de la thérapie.
Identifier et s'attaquer aux obstacles cliniques, opérationnels et comportementaux qui limitent l'adoption.
Soutenez les fournisseurs de soins de santé pour faire progresser l'irrigation transanale en tant que norme reconnue de soins.
Résultats cliniques pour les patients, adhésion et rétention
Soutenez les professionnels de la santé dans la mise en œuvre de programmes efficaces de gestion intestinale et l'optimisation des résultats pour les patients.
Fournir des conseils cliniques experts et du dépannage afin de relever les défis des patients et des prestataires.
Collaborez avec les cliniciens pour augmenter l'inscription des patients, l'initiation réussie de la thérapie, l'adhésion et la rétention à long terme.
Identifiez des occasions d'améliorer l'expérience du patient et de lever les obstacles tout au long du parcours de soins.
Collaborez avec les équipes internes de soutien aux patients, les consommateurs et les ventes afin d'assurer une expérience fluide pour les patients et les aidants.
Surveillez l'adhésion, la rétention et les indicateurs de réussite des programmes et mettez en œuvre des actions pour améliorer les résultats.
Développement des affaires et leadership interfonctionnel
Collaborez avec les gestionnaires de territoire de Continence Care pour accroître la sensibilisation, créer de nouvelles opportunités et accroître l'adoption des thérapies de gestion intestinale au sein des comptes ciblés.
Collaborez avec les équipes d'accès au marché, de marketing, de clinique et d'expérience patient pour améliorer l'accès des patients et éliminer les obstacles à l'adoption.
Fournir des analyses de comptes et une expertise clinique pour soutenir les initiatives de remboursement, de plaidoyer et de développement du marché.
Maintenir un pipeline robuste d'opportunités de comptes et documenter avec précision les activités, résultats et plans de compte au sein des systèmes CRM.
Analyser la performance du territoire et élaborer des plans d'action pour accélérer la croissance et l'adoption.
Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events.
Financial Security: RRSP plan with company match and financial planning services to help you secure your future.
Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
Competitive Compensation: The total compensation range for this position is $115,000 - $135,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfill their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
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