General Manager

The General Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.
What You’ll Do
Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
Ensure all visual displays adhere to Brand and Corporate direction.
Recruit, hire, train management and non-management associates.
Conduct staffing and scheduling operations and payroll management.
Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
Analyze reporting to inform decision making.
Protect store assets, oversee store maintenance.
Perform Opening and Closing Routines.
Operate Register/Point of Sale systems.
Represent the Brand and Exemplify Company Culture and Values
What it Takes
2+ years of store management experience, or relevant supervisory experience in a customer facing role.
Proven ability to drive business results in a fast-paced retail environment.
Excellent communication, leadership and interpersonal skills.
Strong ability to build relationships and collaborate effectively.
Proven results in assessing and developing talent.
Strong critical thinking & problem-solving skills.
High attention to detail, thoroughness and accuracy while multi-tasking.
Self-motivated with ability to take initiative.Maintain a strong customer focus & knowledge of current fashion trends.
What You’ll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
This role is for an existing vacancy.
AI is not used during the recruiting process.
Company DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.Com, abercrombiekids.Com and hollisterco.Com.
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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
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