Communications Specialist

Our Story & PurposeWe’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement.
Your Role In Supporting Our MembersAs a
Communications Specialist
with the Enterprise Communications Team, your primary role will be to support the development and execution of clear, engaging communications that helps Vancity employees stay informed, aligned, and feel inspired by Vancity’s mission. You will create content, including graphics, photos and video, for various internal channels and support internal events and projects. As needed, you will also support external communications to help us share Vancity’s story with our members and communities. This role is ideal for a detail‑oriented and innovative communicator who enjoys hands‑on content creation and thrives in a collaborative, fast‑paced environment.
This is a
Full-time, Permanent
role based at Vancity head office and will report directly to the
Director, Enterprise Communications. While this position provides a hybrid work arrangement, you will be expected to be on‑site for events and business demands.
How You’ll Make An Impact
Writing and producing internal communications such as announcements, stories, newsletters, FAQs, and presentations
Producing engaging graphics, images and video to support stories, presentations and other content
Providing communications support for internal enterprise projects as part of a team
Producing clear and engaging content for external audiences, when needed
Supporting the execution of communication plans by coordinating timelines, gathering information, and preparing content for review
Assisting in maintaining and updating content across internal digital channels to ensure accuracy and consistency
Conducting communications measurement and tracking analytics to gauge communication effectiveness across channels
Collaborating with cross‑functional partners to ensure content is well‑informed, aligned, and accessible
Coordinating logistics for communication‑related meetings, events, and tactical rollouts to support smooth execution of initiatives
What You’ll Bring To The Team
Post‑secondary education in Communications, Public Relations, Journalism, Marketing, or a related field
Approximately 2–3 years of communications experience in a complex or fast‑paced environment
Strong writing and editing skills with the ability to simplify complex information for employee‑focused and member‑aligned audiences
Experience producing content for internal channels such as intranet, email, presentations, and digital platforms
Experience producing images, graphics and working with video
Ability to manage multiple projects with strong attention to detail
Comfort collaborating with cross‑functional partners and building positive working relationships
Familiarity with basic communications planning, measurement, and content management tools
Proficiency with Microsoft 365, Adobe Creative Suite and commonly used digital communication and web publishing tools
Extra Skills That Set You Apart
Experience with graphic design, video editing, or simple multimedia content
Knowledge of change management or employee engagement practices
SharePoint or content management experience
You’ll Thrive Here If You Are
A Clear Communicator – You translate complex information into accessible, engaging content for employees.
A Collaborative Partner – You work well with cross‑functional teams and contribute positively to shared goals.
Detail‑Oriented and Organized – You manage multiple priorities while maintaining high accuracy in your work.
Adaptable and Curious – You learn quickly and are comfortable working in a dynamic, evolving environment.
Service‑Focused – You take pride in delivering helpful, timely support to stakeholders.
We value lived experience, so if you are interested in this role, we encourage you.
What You’ll EarnThis role offers a salary range of
$69,700 to $75,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You’ll Love Working HereA career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
Vancity Talent ProgramsVancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.
We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at View email address on ca.hrm.tc. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.
Job Criteria
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Finance
Industries:
Financial Services, IT Services and IT Consulting, and Software Development
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