Account Management/ Client Administrator

ETBO Tool & Die Inc. is a manufacturer celebrating over 65 years in business and offering turn-key service to stamping customers in North America. We specialize in the design, manufacture, trial and service of thin metal, compound, transfer and progressive tooling and stampings, as well as automation solutions and custom machining, predominantly for the automotive industry. ETBO is proud to have very low turnover and many long-standing employees. ETBO continues to experience very steady growth due to the many successful relationships we have with our customers, resulting in on-going new business opportunities.

Account Management / Client Administrator

Operating in a JIT (Just-In-Time) environment, this is a fast-paced role with a variety of responsibilities, interacting with a variety of contacts internally and externally. Join our team in account management and be responsible for order processing, procurement/supply chain management and project coordination. In this role, the individual will also participate as a member of our cross-functional quality team. The position contributes significantly to the development and maintenance of long-term relationships.

Responsibilities

• Liaise with customer contacts
• Process incoming orders and assist with new product launches
• Prepare domestic and international shipping documentation
• Co-ordinate with internal departments
• Procure and schedule raw material shipments
• Assist with supply chain management
• Participate in cross-functional quality team
• Assist with documenting quality-related activities
• Assist with non-conformance and corrective action reports
• General administrative and filing responsibilities

Qualifications

• College Diploma (such as Supply Chain Management) or equivalent experience is preferred
• Minimum 3 years of work experience preferred
• Advanced critical thinking skills are required
• Strong written and verbal communication skills
• Highly detail-oriented
• Discreet and professional
• Proficiency with Microsoft Office suite
• Must already be qualified to work in Canada

Starting Remuneration Range: $60,000 - $70,000

This is a vacant position needing to be filled and is an in-office position. Please note our location southeast of Aylmer before deciding to apply. No public transportation is available and you will need transportation to get to our facility.

Our work attitude is one of professionalism, co-operation and flexibility, and our facility provides a modern, bright, and climate-controlled environment with an emphasis on cleanliness and safety. ETBO offers competitive wages and benefits. Located near Aylmer, we are within easy commuting distance from London, St. Thomas, Ingersoll and Tillsonburg.

Accessibility accommodation is available, upon request, throughout the recruitment process. If accommodations for interviews are required, candidates should make this known in advance.

Please submit your resume and a copy of your transcript by Friday, September 4, 2026. We thank all who apply, but only those selected for interviews will be contacted.