Genai Quality Assurance Test Engineer

Test GenAI and chatbot responses for accuracy, relevance, and consistency at Tata Consultancy Services. Use Jira, Confluence, GitHub, and Agile delivery practices.This SDET position combines quality assurance with conversational AI validation. You will identify hallucinations, incorrect responses, formatting issues, and knowledge gaps. The role also requires defect reporting, quality metrics, API testing, and collaboration across technical and content teams.Key Responsibilities:
Validate responses across chatbot conversations and scenariosIdentify incorrect outputs, gaps, and formatting problemsPerform conversation analysis and recommend improvementsDocument test results, defects, and quality metricsSupport UAT, release validation, and production monitoringRequirements:
Strong demonstrated experience in QA, SDET, or automationExperience testing conversational AI or virtual assistantsExperience with Jira, Confluence, GitHub, and AgileExperience with API testing and automation frameworksStrong communication and troubleshooting skillsBring AI quality assurance, defect analysis, and test automation expertise to conversational platform validation at Tata Consultancy Services.
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