Senior Manager Public Library Services

Lead public services at Lethbridge Public Library from the Main Branch, using strategic leadership and operational oversight to strengthen community service delivery.The Senior Manager: Public Services reports to the Chief Executive Officer and serves on the Senior Management Team. This full-time permanent leader oversees collection development, programming, outreach, customer service, budgets, and staff development. The position guides managers, advances service priorities, and supports continuous improvement across the Library.Key Responsibilities:
Lead development, delivery, evaluation, and improvement of public servicesCoach managers across planning, performance, training, budgets, and relationshipsDevelop and monitor public services budgets and resource allocationsRepresent the Library on internal and external committeesPerform senior on-call and Acting CEO duties as assignedRequirements:
Bachelor’s degree and at least five years’ managerial or supervisory experienceExperience managing in a unionized environmentPublic library experience or library science master’s degree considered an assetStrategic thinking, sound judgment, and organizational change leadershipStrong communication, relationship management, delegation, and budget skillsBring strategic leadership, staff development, and public service expertise to Lethbridge Public Library’s community-focused management team.
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