Canada Operations Business Relationship Lead

Chick-fil-A Frederick North

Lead operations expertise, consulting, and market leadership for Chick-fil-A franchise Operators across Canada in a flexible hybrid work model. Build relationships while supporting growth.This senior Business & Relationship Lead role partners with Canada Operators and Chick-fil-A Support Centre teams. Apply operations, food quality, and food safety expertise while supporting openings, transitions, and leadership development. The position helps Operators develop plans, achieve goals, protect the brand, and maximize business opportunities.Key Responsibilities:
Consult with Franchise Operators as a trusted business partnerLead successful openings of new Canadian restaurant locationsRepresent Operator needs between markets and Support CentreAdvise on operations, food quality, and food safetyCoach Canada Leadership Development Program participantsRequirements:
Ten years of required professional experienceBachelor's degree or equivalent experienceStrong business acumen and communication skillsData analysis, planning, and creative problem-solving abilityAbility to travel approximately 40%Bring strategic consulting, relationship-building, and field operations expertise to Chick-fil-A’s Canadian market leadership team.
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