Director, SPM Implementation & Customer Onboarding
Forma.ai
A dynamic tech startup is seeking a Director, SPM Implementation, to lead customer onboarding across enterprise accounts. This role requires extensive experience in implementation and SPM platforms, with a focus on data-driven strategies. The ideal candidate will build high-performing teams and collaborate with executives to ensure successful customer deployments. This position is centered on transforming sales operations and driving client success in a fast-paced environment. #J-18808-Ljbffr
$65k - $75k per year
...helping organizations successfully adopt our software. About the Role As our Senior Customer Success Specialist, you'll be responsible for leading the onboarding and implementation experience for new clients, guiding them from kickoff through successful adoption of the...CustomerImplementationLong term contractFull timeFlexible hours- ...You’ll work on systems used by real customers in production, with direct impact on product... ...Litmus Automation is seeking a Director of Customer Support to lead the strategy... ...Delivery to create seamless handoffs across onboarding, implementation, adoption, support, and renewal, with...CustomerImplementationFull timeInternshipShift work
- ...: To support our growth, we are expanding our Customer Success team and are looking for a Customer Onboarding Specialist. Working in Customer Onboarding, you will... ...first value, and project managing a successful implementation. In implementing FacilityOS to large global...CustomerImplementationFull timeWork at officeWork from home
- ..., we’ve cultivated a devoted customer base of over 1,000 corporate... ...oriented, and highly talented Director of Customer Success to scale... ...Cadence Execution: Design, implement, and lead the Customer Success... ...week. However, for training & onboarding purposes, the in-office expectation...CustomerFull timeWork at officeRemote workFlexible hoursShift workNight shift
$141k - $170k per year
...right place! We’re looking for a Senior Manager, Customer Implementation to lead Lightspeed’s North America Retail onboarding team, responsible for delivering high-quality... ...Success. The Role Reporting to the Director of Customer Success, this mission-critical role...CustomerImplementationFull timeInternshipWork at officeRemote workFlexible hours3 days per week- ...sells, supports, and re-engages customers across the entire journey.... ...intelligent agent and every customer feels understood. Join us... ...The Enterprise Customer Implementation Team at Gorgias works with our... ...communication and support throughout onboarding Align executive...CustomerImplementationRemplacementFull timeWork from homeShift work
$150k - $170k per year
...At Redwood, we empower our customers with lights-out automation for... ...YOUR IMPACT As Director, Customer Education & Documentation... ...Drive In-Product Guidance and Onboarding Own the Pendo guide strategy... ...training, and partner and implementation-partner enablement....CustomerImplementationFull timeLocal area- ...lead the future of global work. What Makes You a Great Fit We’re looking for a highly organized and client-focused Senior Customer Onboarding Specialist to join our Customer Onboarding team. In this role, you’ll serve as the primary point of contact for clients during...CustomerLong term contractFull timeContract workLocal areaFlexible hours
$175k - $200k per year
...to plan smarter and move faster. As Director, Customer Success, you will lead a high-... ...senior-level partner to customers post-implementation, ensuring positive experiences and holding... ...your team operates. You’ve completed onboarding and are contributing to live work. 90...CustomerImplementationFull timeInternship- ...We Looking For? Citylitics is seeking a Director of Customer Enablement to own the customer journey from pre-sales through kickoff, onboarding, workflow integration, and sustained... ...guidance, and a coordinated transition into implementation. You will lead implementation and...CustomerImplementationFull timeInternshipWork at office
- ...and acquiring solutions. The Director, Merchant Operations & Customer Growth is a senior leadership role... ...journey from application and onboarding through first transaction, ongoing... ...involvement from a salesperson. Implementation & Activation Coordinate risk...CustomerImplementationFull timeContract workLocal area
- ...Responsibilities: Lead end-to-end implementations independently, serving as both Project... ...client outcomes. Proactively monitor customer health and engagement levels,... ...improve the implementation and client onboarding experience. ~ Partner with technology...CustomerImplementationRemote jobFull timeWork at office
$60k per year
...engage their audience and inspire the world. About the Role Riverside is growing rapidly, and we’re seeking an Onboarding Specialist to join our Customer Success team. In this role, you’ll be instrumental in ensuring our customers get the most out of Riverside’s...CustomerFull time- ...enforcement and education. We help build safer communities. As Director of Customer Service, you will reinforce public safety and make it easier... ...analytical capability to guide evidenceâbased decisions. Implement ongoing monitoring and processes to keep client data accurate...CustomerFull timeWork at office
- ...big and little — connect us. Indigo is our customer's happy place — for joyful moments of... ...Environment Job Description The Director, E-commerce and Customer Care Care leads... ...disptempers with CC team Define, develop, and implement a comprehensive SEO strategy with insight...CustomerFull timeSeasonal work
$126k - $136k per year
...About the Role Within Global Customer Experience (GCX), our mission is to advance the HelloFresh customer relationship from reactive... ...turns a bad experience into a reason to stay. The Associate Director, Customer Compensation & Policy is responsible for the global strategy...CustomerLong term contractFull timeWork at officeLocal areaImmediate startRemote workWork from homeFlexible hours3 days per week$100k per year
...looking for contributors of all seniorities. At Tenstorrent, we are building open, scalable compute for real AI workloads. As Director of Customer Engineering, you own the technical relationship with strategic customers and FAEs, turning their silicon needs into precise...CustomerPermanent employmentFull time$160k - $189k per year
...The Director, Customer Success is a senior leadership role responsible for driving retention, expansion, and long‑term customer value across a strategic Enterprise portfolio of B2B SaaS customers. This role owns excellence in execution—translating strategy into outcomes...CustomerLong term contractPermanent employmentFull timeWork at officeFlexible hours- ...redefining how IT teams operate—and how customers realize value. We are entering a... ...operating model. We are seeking a Senior Director of Customer Retention & Growth to own SysAid’s... ...Product & PS to: Embed AI into onboarding journeys (e.g., AI-generated onboarding...CustomerFull timeInternshipShift work
$185k - $246k per year
...Companies in America (2020-2023) Role: Director, Treasury Location: Clearsulting... ...role ~4+ years of Kyriba or TMS implementation experience; CTP is a plus ~ At least 4... ...Demonstrable experience driving exceptional customer satisfaction ~ Strong project...CustomerImplementationLong term contractWork at officeRemote workFlexible hours$50k - $57k per year
...over 25 years. Job Description OFX is seeking a driven Onboarding Specialist with a passion for delivering exceptional client experiences... ...What you bring Previous experience (minimum 2 years) in Customer Onboarding, and/or customer service, preferably within the...CustomerFull timePart timeInternshipWork at officeFlexible hours$55k - $60k per year
...As an Implementation Specialist, you will lead professional services engagements... ...business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing... ...expertise of Lone Wolf software and customer environments to consult agencies...CustomerImplementationFull timeRemote work$55k - $65k per year
...The Opportunity: We are looking for an Onboarding Officer to join our Partner and Client... ...Officer is expected to provide high-quality customer service by managing all aspects of... ...and answer questions that come into the Onboard Team Partner internally with other areas...CustomerFull timeInternshipWork at office$61.2k - $74.8k per year
...finance function, and we're focused on delivering a human-centric customer experience. Relay processes millions of dollars in deposits,... ...one of them started in the same place: an application. The Onboarding team is Relay's front door. Every application we review is a decision...CustomerFull timeInternshipRemote workMonday to friday$50k - $55k per year
...businesses close more sales by offering customers affordable monthly payment options for their... ...the role: The Bilingual Merchant Onboarding Specialist supports driving Financeit’s... ...market and review company and business owner/director information and performance as per...CustomerFull timeInternshipWork at officeFlexible hours$150k - $160k per year
...that connect over a million customers a year to the money they need... ...C$ 150,000 to C$ 160,000 Director, Procurement The Job: Momentum... ...liability, risk allocation, implementation commitments, renewal... ...Support effective supplier onboarding, due diligence, governance and...CustomerImplementationFull timeContract workTemporary workWork at officeRemote work- ...downtown Toronto office on a hybrid basis (3 days /week). Your Role As a founding Product Manager on the Onboarding team, you will define how Zip accelerates customer onboarding, activation, and expansion through AI-powered experiences. You will build the systems that turn...CustomerFull timeWork at officeRemote workHome officeFlexible hours3 days per week
$60k - $75k per year
...or select applicants Job Overview The Payroll and HCM Implementation Consultant is a subject matter expert (“SME”) in a unique... ...Project and Outlook) Previous technical support experience or customer service experience. (Optional) Benefits Competitive benefits...CustomerImplementationFull timeSeasonal workWork visaFlexible hoursNight shift$130k - $150k per year
...one-to-one conversations with customers at scale. Our mission is... ...Statflo is hiring its first Director of Finance — a senior, hands-... ...outside counsel Identify and implement systems and process improvements... ...; lead the search, hire, and onboard that person Build the...CustomerFull timeInternshipWork at officeRemote workFlexible hours2 days per week- ...learning infrastructure, standardizing onboarding and required training, expanding leadership... ...that improve employee performance, customer service excellence, and operational effectiveness... ...and organizational capability gaps and implement talent strategies that improve...CustomerLong term contractPermanent employmentFull timeTemporary workFor contractorsWork at officeLocal areaNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, SPM Implementation & Customer Onboarding. Be the first to apply!
- customer service supervisor housing construction Toronto, ON
- remote customer service manager Toronto, ON
- senior customer service manager Toronto, ON
- customer service manager - retail Toronto, ON
- customer service manager Toronto, ON
- erp implementation Toronto, ON
- director of implementation Toronto, ON
- customer Toronto, ON
- cibc customer contact centre Toronto, ON
- customer service supervisor housing construction

