Inside Sales Manager- Toronto

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate. You'll be hands on working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district.A day in the life (Responsibilities)
Hire, manage and develop a quota-achieving sales teamAttract and retain elite Account Executive talentCoach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offeringsInnovate and execute on a go to market strategy, ultimately developing demand within the marketplaceManage partnerships with other tech providers to generate referral demandLeverage Salesforce to track, audit, and influence the businessPartner with our Onboarding and Care team leaders to deliver a world class customer experienceLeverage knowledge of Toast’s product and business to replicate success internationallyHelp build the foundations for our internal processes in international marketsCross-functional alignment with onboarding, growth, and other critical internal partnersManage top of funnel performance indicators, such as activity volume and opportunity creationWhat you'll need to thrive (Requirements)
3+ years of outside sales management experience with complex hardware and software solutionsDemonstrated sales management experience selling into areas with limited or no market penetrationAble to perform well under pressure, and can demonstrate the ability to navigate ambiguity and complexityHas a strong understanding of the Salesforce CRM**This role requires a minimum of 2 days per week in our Toronto office**AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers;
it’s a core part of ourculture.Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at role is for a current vacancyThe estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible).Total Targeted Cash$196,000 — $314,000 CADHow Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact View email address on ca.hrm.tc roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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