Principal Architect (Ottawa)

Role Responsibilities

• Own the technical vision and strategy for Petal’s billing and scheduling platform, ensuring architectural decisions align with business goals and enable lines of solutions to drive long‑term value for the customers.
• Participate in the Technological Leadership Team, collaborating with fellow Architects to drive enterprise‑wide architecture, establish technical standards, and make major technology choices.
• Define and enforce technical standards, including coding practices, language choices, architectural patterns, and technology selections that ensure quality, maintainability, and scalability.
• Ensure enterprise‑wide system compatibility, working across solution lines to guarantee that systems integrate seamlessly and maintain architectural coherence at the organizational level.
• Balance strategic thinking with technical depth, maintaining a 70/30 split between high‑level strategy and staying current with technical realities.
• Facilitate collaborative decision‑making across teams, considering all relevant stakeholders while maintaining clear ownership and accountability.
• Evaluate and mitigate technical risks at the enterprise level, identifying potential issues before they impact delivery and ensuring architecture supports scalability.
• Create partnerships to align technical strategy with business objectives, communicate technical trade‑offs, and influence product roadmap decisions.
• Stay ahead of technology trends, evaluating emerging technologies and practices that could benefit Petal’s software and competitive position.

Qualifications

• 10‑15+ years of software development and architecture experience, with significant time spent in senior technical leadership roles at scale.
• Proven experience in SaaS companies serving large user bases, with first‑hand knowledge of building for scalability, reliability, and high‑quality standards.
• Deep understanding of enterprise architecture, including system integration patterns, scalability principles, and distributed systems.
• Deep technical breadth and depth, with the ability to serve as the technical authority for a solution line while maintaining perspective on enterprise‑wide concerns.
• Exceptional strategic thinking and business acumen, able to balance technical excellence with business value, cost efficiency, and time‑to‑market considerations.
• Outstanding communication and influencing skills, capable of articulating complex technical strategies to executives and building consensus across diverse stakeholders.
• Experience working closely with C‑level executives, translating technical concepts into business impact and influencing product and technology roadmaps.

Benefits

• 4 to 6 weeks of paid vacation per year
• 5 paid personal days per year
• A group RRSP / DPSP plan with employer contribution
• A complete group insurance plan, from day 1
• An annual wellness allowance
• Access to the Lumino Health™ telehealth application
• Recurring remote/hybrid work allowance

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.