Infrastructure And Network It Lead

Guide SJC’s infrastructure and network operations while supporting secure, reliable servers, cloud systems, and Windows or MacOS endpoints.This IT Operations Lead position combines people leadership with hands-on technical ownership. You will oversee on-premises server environments, LAN/WAN, VPN, firewalls, cloud infrastructure, identity tools, and endpoint management. The role includes Tier 3 escalation support, vendor coordination, service standards, documentation, and runbooks. You will work with the Director, Engineering & Technology and stakeholders across production, facilities, and the broader business to set priorities and maintain dependable IT services.Key Responsibilities:
Oversee reliable, secure, and well-maintained IT infrastructureOwn Tier 3 infrastructure and networking escalationsMaintain support standards, documentation, systems, and runbooksCollaborate with production, facilities, and business stakeholdersAssist with vendor and managed service provider evaluationsRequirements:
General comfort administering Windows Server or Linux environmentsAbility to troubleshoot LAN/WAN, VPN, and firewall issuesFamiliarity with endpoint management tools such as Intune or JAMFWorking knowledge of major cloud providers and access toolsBachelor’s degree or equivalent practical experienceUse your network administration, endpoint management, and Tier 3 skills to lead dependable IT infrastructure at SJC.
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