Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Bilingual Customer Service Agent (REMOTE)

$16.2 - $19.2 per hour

Working Solutions

Assist customers in the Driver Assistance Program with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator, and more. In this role, you’ll listen carefully and evaluate each caller’s situation to provide the right solutions, from simple navigation questions to emergency situations. Fluency in both French and English is required, and you must pass a fluency test. A high degree of empathy and the ability to remain calm under stress are essential for every call. Why Become a Working Solutions PRO?

  • Work from Home: Ditch the commute and enjoy the comfort of home.
  • Flexible Hours: Set your own schedule and work when it's convenient for you.
  • Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
  • Supportive Environment: We’re here to help every step of the way!
Application Process:
  • Create Profile
  • Complete Assessments (only one-attempt is allowed)
  • Pass PC Scan (must be on a computer, not mobile device)
  • Record Video Interview (can re-record as many times as needed)
  • For more details, check out our Application Guide
Earnings Potential - Bilingual contractors will earn up to $0.32 CIM with a 48-minute minimum guarantee ($19.20 USD/hour) Skills Needed
  • Caring, sympathetic and helpful demeanor
  • Strong customer service skills, including active listening
  • Multi-tasking to find answers while on with customer
  • Ability to react and respond decisively in emergency situations
  • Ability to reassure, control and diffuse emotional and/or difficult calls
  • Prior experience with driver assistance programs is a bonus, but not required
  • Contractors on the French bilingual queues must be fluent in BOTH French and English
 Schedule
  • Flexible schedule opportunities – you choose your hours!
  • Client hours of operation are open 24/7
  • Day, night, and weekend hours available.
Work Environment Requirements - Quiet, uninterrupted work space Technology Requirements
  • Personal computer (no tablet)
  • Broadband internet connection, with at least 10 Mbps download speed
  • Wired internet connection, like Cable, Fiber Optic or DSL (no Wi-Fi or mobile internet)
  • Windows 11 operating system
  • Valid antivirus software installed, running and up to date
  • Wired USB headset with microphone (Gaming headsets not accepted)
  • Please note, Mac support is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
  • Contractors must have a smart phone, Android tablet or iPad and be willing to install an authentication app related to program work.
*Full PC requirements are listed at Important Information Contractors may work from the U.S. (except CA, NY, PA, WA) or Canada on this client program, and all contractors must successfully pass a background check to represent this client. At Working Solutions, we work with brands in various industries to humanize their customer experience. When you join our team of PROs, you’ll have access to apply to several contracts exclusive to Working Solutions independent contractors. With Working Solutions, you work when it’s convenient for you. Our contract hours range from 15 to 40+ hours per week and you can select the hours that are convenient for you! Contract pay rates vary depending on the client, but we make sure we offer the best rate possible to our contractors. Want to learn more about what it’s like as an independent contractor with Working Solutions? Visit us at jobs.workingsolutions.com or check out what some of our Customer Care PROs have to say. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.

Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Bilingual Customer Service Agent (REMOTE) in Vancouver, BC vacancy
  •  ...About the Role The role ensures a high standard of customer service by resolving concerns efficiently, maintaining accurate records, and supporting...  ...stakeholders. Wage * $10 USD/hour Schedule * **Agent 1 -** 9pm - 6am , Sunday to Thursday PST * **Agent 2 -** 10pm... 
    Bilingual
    Monday to friday

    Omnie Integrated Services

    Vancouver, BC
    23 days ago
  •  ...making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive...  ...incentive program And much more! Become a member of our customer service team! Use your skills to guide customers, manage their special... 
    Suggested
    For contractors

    RONA+

    Vancouver, BC
    4 days ago
  • $20.25 per hour

     ...Overview: We are North America's leading security and facility services provider with approximately 300,000 service personnel. At...  ...today! Allied Universal is seeking Security Professional Bilingual - Customer Service Representative in Vancouver, British Columbia.  Position... 
    Bilingual
    Hourly pay
    Permanent employment
    Full time
    For contractors
    Work at office
    Monday to friday
    Shift work

    Allied Universal

    Vancouver, BC
    2 days ago
  • $80k per year

     ...Yo, Merlin: Want to sprinkle a little magic into our customer success center? Do you believe that people come first, and that great service is the key to success? If you’re nodding your head, then we should talk. We’ve got a cracking opportunity for you to join our team as... 
    Suggested
    Full time
    Casual work
    Work at office
    Monday to friday
    Flexible hours
    2 days per week

    Algaecal

    Vancouver, BC
    12 hours ago
  •  ...motivated individuals to join our team! About the Role: As a Remote Insurance Benefits Specialist , you’ll be the first point of...  ...to obtain an HLLQP license. Strong communication and customer service skills with a desire to help others. Ability to work independently... 
    Remote job
    Weekly pay
    Full time
    Contract work
    Work from home
    Long distance
    Flexible hours

    AO Globe Life

    Vancouver, BC
    2 days ago
  •  ...reporting to the Regional Vice-President, British Columbia, As Customer Service Manager - Private Banking you will focus on and be responsible...  ...partners to resolve complaints and issues. Serve as a change agent in implementing special projects initiated by the Head Office.... 
    Full time
    Work at office
    Flexible hours

    National Bank of Canada

    Vancouver, BC
    12 days ago
  •  ...A career as a Senior Operations Agent at National Bank, you will capitalize on your ability...  ...person . Provide top-quality customer service in person, on the phone, and via email....  ...your work. For example, we offer a hybrid (remote and in the office) work model, work... 
    Remote work
    Full time
    Work at office
    Flexible hours

    National Bank

    Vancouver, BC
    4 days ago
  •  ...Dutch Bilingual Expert Job Type: Contractor Location: Remote Job Overview We are seeking Dutch Bilingual Experts to contribute to a global language and AI training project focused on improving Dutch-language understanding and generation. In this role,... 
    Remote job
    Bilingual
    For contractors

    YO AI Labs

    Vancouver, BC
    20 days ago
  • $24 - $40.21 per hour

     ...Description Bilingual Appliance Field Service Technician Full-time, Permanent Location: Vancouver ( On the road ) (Candidates must reside within approximately 45 minutes to 1 hour of their assigned territory.) Hours: Mon–Fri, 8:00 AM – 4:00 PM + Overtime- depends... 
    Bilingual
    Daily paid
    Permanent employment
    Full time
    Contract work
    Monday to friday

    Beyond Bilingual Inc.

    Vancouver, BC
    5 days ago
  • $30 - $38 per hour

     ...Customer Service & Administrative Office Assistant Pay: $30.00 to $38.00 per hour Schedule: Part Time or Full Time Location: Remote About the Role We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative... 
    Remote job
    Hourly pay
    Full time
    Part time
    Work at office

    HRS Talent Solutions

    Vancouver, BC
    13 days ago
  •  ...Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software...  ...systems and golden reference solutions. Evaluate AI agents' ability to reason through complex codebases and use MCP tools effectively... 
    Remote job
    For contractors

    YO AI Labs

    Vancouver, BC
    18 days ago
  • $18 - $20 per hour

     ...Canada Bank was established in Canada in 1982 as a wholly owned subsidiary of State Bank of India, the largest bank in India. Customer Service Representative, BC-6433 Fraser St, Vancouver, BC V5W 3A6 This position reports to the Asst. Branch Manager/ Branch Manager and... 
    Hourly pay
    Full time
    Fixed term contract
    Internship
    Work at office
    Relocation
    Shift work
    Day shift

    SBI Canada Bank

    Vancouver, BC
    12 hours ago
  • $38k per year

     ...the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors. CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Full-time Vancouver, BC Position Summary The successful... 
    Full time
    Work at office
    Worldwide
    Shift work
    Rotating shift
    Weekend work

    Prometric

    Vancouver, BC
    19 days ago
  • $60k - $70k per year

     ...We’re looking to fill an opening for a Bilingual Estates Specialist to join our Operations...  ...role is responsible for delivering on our Service Level Agreements and work with partners to...  ...and in a team environment Outstanding customer service focus Excellent time management... 
    Bilingual
    Full time
    Internship
    Immediate start

    Aviso Wealth

    Vancouver, BC
    12 hours ago
  •  ...feedback. We connect individuals with flexible remote work from home research opportunities that help shape products, services, and user experiences. Role Overview...  ...all backgrounds, including those searching for customer service representative roles, to express interest... 
    Remote work
    Part time
    Casual work
    Work from home
    Flexible hours

    ApexFocusGroup

    Vancouver, BC
    a month ago
  • $43.5k - $60k per year

     ...Monitor revenues and modify procedures and prices. Address customers’ complaints in a satisfactory manner. Ensure health and safety...  ...and negotiating with suppliers. Strong understanding of food service, health and safety, and employment standards requirements. Experience... 
    Full time
    Work at office
    Afternoon shift

    L'Onda Ventures Ltd.

    Vancouver, BC
    13 days ago
  • $60k - $70k per year

     ...en consultant le site . L’occasion: Nous sommes à la recherche d’une ou d’un spécialiste des successions bilingue, qui se joindra à notre équipe du Service des opérations. Relevant de la superviseure ou du superviseur, Opérations, Successions, la ou le spécialiste... 
    Bilingual
    Daily paid
    Full time
    Apprenticeship
    Work at office
    Day shift

    Aviso Wealth

    Vancouver, BC
    12 hours ago
  • $61k - $71k per year

     ...verified trees by 2030. At the center of our Customer Success team is the Customer Success...  ...and cross-selling additional products or services to existing customers. You will gather...  ...vacation, personal days, and a 4-week remote work program each year Employee discount... 
    Remote work
    Ongoing contract
    Full time
    Contract work
    Work at office
    Flexible hours

    Veritree

    Vancouver, BC
    12 hours ago
  • $99k - $124k per year

     ...Position Overview As a Senior Customer Success Manager, you are a strategic partner to our...  ...not just building the future - you’re an agent of positive change, joining a global community...  ...flexible work environment, global days of service, comprehensive health benefits, meeting... 
    Long term contract
    Full time
    Work at office
    Local area
    Flexible hours

    Diligent Corporation

    Vancouver, BC
    12 hours ago
  • $55k - $65k per year

     ...We’re looking to fill an opening for a Bilingual Tax Administrator to join our Operations...  ...You build trusted relationships, champion service excellence, and contribute to a culture where...  ...strong analytical skills ~ Excellent customer service orientation ~ Extremely detail... 
    Bilingual
    Full time
    Internship

    Aviso Wealth

    Vancouver, BC
    13 days ago
  • $80k - $112k per year

     ...We’re looking for a Bilingual Senior Customer Success Manager (12 month contract, French/English) to support high-value customers in the assigned...  ...Hootsuite et aux produits partenaires. Collaborer avec l’équipe Services professionnels pour intégrer les clients, développer et... 
    Bilingual
    Daily paid
    Contract work
    Apprenticeship
    Summer work
    Work at office

    Hootsuite

    Vancouver, BC
    9 hours ago
  •  ...organization is currently recruiting for a Credit Agent. We are looking to grow our team with...  ...and enthusiasm for creating the best customer experience. Iceberg Finance is a company...  ...Iceberg Finance is recognized for its quality service and professionalism. This position is... 
    Full time
    Work at office
    Monday to friday
    Flexible hours

    Iceberg Finance Group

    Vancouver, BC
    7 days ago
  •  ...We're looking for experienced service professionals to join our dynamic Prophecy team. Prophecy is a high-end cocktail bar located in the Basement of the historic Hotel Georgia. Through our engaging service, delicious cocktails, and dynamic food program, we look to provide... 
    Full time
    Part time
    Shift work
    Afternoon shift

    Prophecy

    Vancouver, BC
    11 days ago
  •  ...and guest should feel genuinely, memorably welcome — and that starts with the person who greets them first. The Role As a Guest Services Ambassador, you are the face and the feel of the Club. You set the tone the moment someone walks through the door — whether it's a... 
    Full time
    Part time
    Seasonal work
    Night shift
    Weekend work
    Afternoon shift

    Royal Vancouver Yacht Club

    Vancouver, BC
    19 days ago
  •  ...We are seeking experienced Host / Hostess staff to join our team at Miku Vancouver. Our Guest Services team must maintain a professional image and positive attitude, as well as the ability to work under pressure in a fast-paced environment. At Miku, the guests experience comes... 
    Full time
    Part time
    Local area
    Night shift
    Weekend work

    Miku Vancouver

    Vancouver, BC
    26 days ago
  • $70k - $90k per year

     ...seamless experience. We help our customers create beautiful, integrated,...  ...About the role As a Customer Success Manager , you’ll start...  ...shape our AI-powered tools and agents that support the CS team across...  ...analyze client data, and enhance service delivery Experience... 
    Full time
    Work at office
    Flexible hours
    Early shift

    Optix

    Vancouver, BC
    24 days ago
  • $70k - $85k per year

     ...Technology Canada, a ProMach company, as a Field Service Technician based in Surrey, BC. This position requires regular travel to customer sites across Western Canada and the U.S.,...  ...onsite/offsite) Support administrative or remote technical tasks when not in the field... 
    Remote work
    Full time
    Work at office

    Promach Careers

    Vancouver, BC
    1 day ago
  • $21 per hour

     ...in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped...  ...professionals who deliver memorable customer experiences while also driving commercial results. The Rental Service Agent is a dual-focused role: Customer Experience... 
    Hourly pay
    Local area
    Flexible hours

    Indie Campers

    Vancouver, BC
    9 hours ago
  •  ...memorable moments with our guests every time they come to see us. Job Overview: We are seeking enthusiastic, dedicated, and professional service staff to join our talented team. As a member of Banter Room, you will play a crucial role in delivering exceptional service, ensuring... 
    Full time
    Part time
    Seasonal work
    Work from home

    Banter Room

    Vancouver, BC
    12 days ago
  •  ...THE ROLE The Support & Cleaning Agent is responsible for the full preparation inspection...  ...quality standards and are ready for customer check-in. Given the central role of Back...  ...collaborate with Front & Back Office and Servicing. Must have: A driving license (Class... 
    Full time
    Internship
    Local area
    Flexible hours
    Shift work

    Indie Campers

    Vancouver, BC
    12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Bilingual Customer Service Agent (REMOTE). Be the first to apply!