Ai Customer Marketing And Advocacy Manager

Apply AI and emerging technologies to customer marketing at Trulioo, improving expansion signals, advocacy workflows, and campaign decision-making.This senior manager owns customer advocacy and case study development alongside expansion and adoption marketing. Build responsible AI workflows that customer success and marketing adopt, reviewing outputs before customer delivery. Partner across product, RevOps, and Demand Generation to improve targeting, segmentation, and productivity.Key Responsibilities:
Develop AI-enabled expansion signal scoring workflowsOrchestrate account-level campaigns and customer outreachReview AI outputs before they reach customersBuild and maintain the case study pipelineImprove workflows through campaign and signal resultsRequirements:
Eight years in B2B SaaS customer marketingDemonstrated AI use with measurable marketing resultsExperience building customer marketing functions from scratchExperience creating signal or segmentation frameworksBachelor’s degree or equivalent marketing experienceCombine AI-enabled marketing, customer advocacy, and expansion expertise to build trusted programs for Trulioo’s existing customers.
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