Expert Operations Performance Manager

Haleon

Lead expert performance at Haleon through CRM optimization, analytics, and operational solutions supporting virtual and field sales teams. Work location is not specified.This manager leads performance and operational capabilities across Haleon’s Expert organization. The work connects expert sales and marketing, customer relationship management, reporting, and third-party vendor relationships. Its purpose is to simplify execution, improve customer experiences across channels, and grow expert recommendations for brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum.Key Responsibilities:
Identify opportunities across digital, virtual sales, operations, and analyticsIntegrate expert sales and marketing executional prioritiesOptimize Salesforce CRM with global support teamsStreamline monthly sample allocation forecasting and deliveryUse dashboards and trends to recommend business improvementsRequirements:
Five-plus years in pharmaceutical, CPG, or healthcare professional salesAdvanced Microsoft Excel, Salesforce CRM, and reporting knowledgeStrong business acumen and analytical capabilityAbility to build reports and reveal trendsStrong verbal, written, organizational, and analytical skillsBring CRM, analytics, and stakeholder partnership expertise to strengthen Haleon’s Expert performance and operational execution.
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Vacancy posted 46 minutes ago

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