Marketing Coordinator (1.5-year Contract)

Hana Bank Canada is a federally regulated Schedule II bank and is a subsidiary of Hana Financial Group, a leading global financial group headquartered in South Korea. As a leading provider of financial solutions for the Korean community in Canada, our mission of “Growing Together, Sharing Happiness” keeps us focused and grounded as we strive to fulfill our role as a “Solution Provider” for our growing customer base in a rapidly changing financial environment. With 7 branches and a strong global network across 24 countries, we combine international expertise with a deep understanding of local banking needs to provide trusted financial services. We are committed to advancing sustainable growth and fulfilling our social responsibilities.

Overview

We are currently searching for the Marketing Coordinator (1.5-Year Contract) to join our Marketing Department. The Marketing Coordinator supports marketing activities by monitoring performance, analyzing key marketing and sales indicators, and preparing business performance reports. The role also assists with customer satisfaction initiatives, marketing budget administration and general affairs in the department.

Key Responsibilities

Marketing & Campaign Support

• Support marketing-related activities, including promotions, campaigns, and sponsorships
• Coordinate the preparation and distribution of the Bank’s marketing materials through approved channels
• Support and coordinate approved advertising, donation, public relations, and other marketing related activities
• Coordinate with external partners and service providers regarding approved marketing activities

Performance Analysis & Reporting Support

• Assist with monitoring the performance of branch promotions and campaigns
• Support the analysis of the impact and effectiveness of marketing activities
• Monitor status and trends of product/service related information
• Prepare marketing and performance-related reports for the business
• Prepare reports related to marketing activities, performance, and other departmental matters
• Participate in ongoing monitoring and annual review of mortgage brokerage activities

Customer Satisfaction Support

• Participate in customer satisfaction surveys and report the results to relevant stakeholders
• Support follow-up activities arising from customer satisfaction surveys and feedback

Departmental & Administrative Support

• Process general affairs (attendance management, CSI, etc.) for the department
• Track the department’s budget, coordinate approved disbursements and maintain supporting records
• Support departmental events and activities
• Perform backup tasks and/or ad-hoc duties as assigned
• Coordinate mortgage brokerage agreements and broker fee payments.

Qualification and Skills

• Bachelor’s degree in Business, Finance, Marketing or a related field
• Understanding of business activities, marketing drivers and measures
• Ability to organize marketing activities
• Strong knowledge of Excel and other analysis tools and/or programs
• Strong interpersonal and communication skills
• Ability to work independently or collaboratively as part of a team
• Ability to manage and take ownership of numerous projects simultaneously

At Hana Bank Canada, you’ll join a close-knit and diverse group of professionals in a collaborative, supportive environment. You will have the unique opportunity to gain exposure to the global market, make a real impact, and grow your career. With a focus on growth, happiness, and customer satisfaction, Hana Bank Canada is a company that truly values its employees.

This recruitment process does not use artificial intelligence (AI) enabled tools.

Hana Bank Canada is an Equal Opportunity Employer.

We value diversity and inclusion in our workplace and are committed to providing fair and unbiased treatment to all employees and applicants. At Hana Bank Canada, we strive to create an environment where everyone feels respected, valued, and supported. We provide reasonable accommodations for individuals with disabilities and ensure that our hiring and employment practices are inclusive and accessible. We encourage individuals from all backgrounds to apply and join our team. Together, we can build a stronger and more inclusive workplace.

Job Types: Full-time, Contract (1.5-year)