General Sales Manager Dilawri Group Of Companies - Bc Region Vancouver, Bc

If you are looking to grow your career with an organizationdrivenby excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.Founded in 1985, Dilawri is Canada’s largest automotivegroup and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.Through the Dilawri Foundation, weare also committed to making a meaningful impact in the communities weserve.Discover how you can build your career with DilawriPosition Overview
Dilawri is seeking a
General Sales Manager
toplay a key leadership role in driving the performance of the Sales Departmentwhile supporting the overall direction of the dealership.This is a hands-on leadership position focused on executingsales strategy, developing people, and delivering consistent results across Newand Used Sales Operations.The successful candidate will be actively involved in theday-to-day business — leading managers, desking deals, driving appointmentactivity, and ensuring disciplined execution from lead to delivery.This role reports directly to the General Manager and isresponsible for the performance, development, and structure of the SalesDepartment.Compensation for this position is commission based.Primary Duties and Responsibilities
Lead the sales department with a focus onvolume, gross, and disciplined inventory managementCoach, develop, and hold Sales Managers andsales staff accountable to performance objectivesDrive a strong appointment and prospectingculture through consistent CRM usage and activity managementBe actively involved in daily operations —desking deals, supporting managers, and assisting in closing transactionsEstablish and monitor sales and gross profittargets for New and Used Sales DepartmentsConduct daily, weekly, and monthly performancereviews with Sales Managers and sales teamsSupport hiring, training, and ongoingdevelopment of all sales personnelEnsure dealership processes, policies, andstandards are consistently followed and reinforcedWork closely with the General Manager to alignstrategy, forecasting, and departmental goalsCollaborate with F&I, Service, and Parts toensure a seamless customer experienceReview sales activity, CRM performance, andpipeline management to identify opportunities for improvementMaintain a high level of customer focus andresolve escalated customer concerns when necessarySupport marketing initiatives, promotions, anddealership campaigns to drive traffic and salesEnsure the team maintains strong productknowledge and delivers a premium brand experienceQualifications Required
Experience
Proven experience in automotive sales leadership(Sales Manager or higher)Strong understanding of dealership operationswith a focus on Variable OperationsExperience coaching and developing managers andsales teamsProficiency with CRM systems and dealershiptools (CDK, 180, or similar)Strong leadership presence with the ability todrive accountability and resultsHands-on, performance-driven mindset with awillingness to be on the floor dailyExcellent coaching, communication, andteam-building skillsStrong organizational and time managementabilitiesCustomer-focused with strong problem-solvingskillsAbility to work in a fast-paced, structured, andprocess-driven environmentAdditional Requirements
Valid VSA License (or ability to obtain)Legally entitled to work in CanadaAbout Dilawri
In addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:Discountedemployee vehicle purchase programJob-specificcoaching & training programsEmployeewellness & assistance programsEmployeesocial eventsBuild your career with a team thatis driven byexcellence,integrityand innovation.
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