Scaled Customer Success Program Lead

Float is seeking a Digital CSM to own health, adoption, and expansion for its Scaled segment of 7,000+ customers. You’ll design a digital‑first, one‑to‑many program including webinars, email lifecycle, in‑app education, and community touchpoints to cover accounts at scale.This role rewards data‑driven decision making, collaboration with CX, Product, RevOps, and a fast, ambitious culture in Toronto with a hybrid work model.
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