Senior Conversational Ai Architect
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Design conversational AI and contact centre solutions onsite at 222 Jarvis St as a Senior Artificial Intelligence Architect/Designer. Apply enterprise architecture expertise to customer experience modernization.This 11-month contract supports Ontario Public Service contact centre modernization initiatives. The senior role combines AI strategy, solution architecture, software delivery, and conversational design. You will develop AI and Conversational AI solutions aligned with business requirements, enterprise standards, security, accessibility, best practices, and cost models.Key Responsibilities:
Develop organizational Artificial Intelligence strategy and architecturesDesign conceptual, logical, and physical AI architecturesArchitect and implement Conversational AI solutionsSupport Ontario Public Service contact centre modernizationEvolve solutions according to business and enterprise requirementsRequirements:
10+ years in enterprise architecture, solution design, and software delivery4+ years designing enterprise AI and Machine Learning solutions4+ years designing conversational AI, virtual assistants, or chatbotsExperience with AI-enabled contact centre solutions and conversation designExperience integrating AI with Amazon Connect, Genesys Cloud, or equivalentBring senior AI architecture, conversational design, and contact centre integration expertise to Ontario Public Service modernization initiatives.
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Develop organizational Artificial Intelligence strategy and architecturesDesign conceptual, logical, and physical AI architecturesArchitect and implement Conversational AI solutionsSupport Ontario Public Service contact centre modernizationEvolve solutions according to business and enterprise requirementsRequirements:
10+ years in enterprise architecture, solution design, and software delivery4+ years designing enterprise AI and Machine Learning solutions4+ years designing conversational AI, virtual assistants, or chatbotsExperience with AI-enabled contact centre solutions and conversation designExperience integrating AI with Amazon Connect, Genesys Cloud, or equivalentBring senior AI architecture, conversational design, and contact centre integration expertise to Ontario Public Service modernization initiatives.
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