Senior Ccaas Engineer - Five9 & Ivr Modernization Remote
MCD McKesson Canada Corporation / La Corporation McKesson Canada
McKesson is seeking a senior contact center engineer to design, configure, and support enterprise CCaaS platforms with a primary focus on Five9. You will build call routing, IVR workflows, and omnichannel experiences while partnering with product, operations, and engineering teams to translate requirements into scalable solutions.You will drive modernization, support migrations, and implement automation, monitoring, and governance to improve reliability and service quality.
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Vacancy posted 2 hours ago
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