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Associé des ventes

Staples Canada

Quelques-unes des tâches
  • Offrir un service à la clientèle exceptionnel et améliorer l’engagement et la satisfaction de la clientèle.
  • Stimuler les ventes dans les rayons des meubles, de la technologie et des fournitures du magasin.
  • Établir et atteindre les objectifs de vente et de marge avec l’équipe de direction du magasin.
  • Assurer l’excellence opérationnelle et respecter les normes de la marque du magasin.
  • Soutenir toutes les normes de marchandisage et d’affichage, y compris les planogrammes et le stockage.
  • Maintenir les politiques de santé et de sécurité, de protection des biens et de confidentialité.

Plus précisément, vous serez responsable de

  • Interagir et vendre à tous nos clients en offrant des produits et des services personnalisés à l’aide de tous les outils et de toutes les techniques disponibles dans notre modèle de vente pour anticiper et répondre aux besoins futurs des clients.
  • Traiter les transactions à l’aide du système de point de vente (PDV), y compris les transactions d’expédition et les outils de marketing pour convertir les clients.
  • Désamorcer calmement les situations et aider à résoudre les circonstances complexes des clients pour s’assurer que leurs préoccupations sont traitées efficacement, ou transférer la situation à un directeur/superviseur.
  • Maintenir un environnement de magasin propre et sécuritaire en effectuant des tâches comme l’époussetage, la remise en place des produits pour les orienter vers l’avant et en veillant à ce que les unités de démonstration soient propres et fonctionnelles.

Quelques prérequis

  • De 3 mois à 1 an d’expérience en vente au détail (de préférence).
  • Fortes compétences en service à la clientèle et en communication.
  • Capacité à travailler de façon collaborative dans un environnement d’équipe.

Quelques-uns de vos avantages

  • Rabais aux associés
  • Régimes d’avantages sociaux flexibles
  • Programme de REER collectif
  • Programmes d’apprentissage et de perfectionnement
  • Programmes de reconnaissance des associés

Nous valorisons la transparence dans nos processus d’embauche. L’intelligence artificielle peut être utilisée à certaines étapes pour présélectionner, évaluer ou sélectionner des candidats. Toutefois, un évaluateur humain prend toutes les décisions finales. Cet affichage concerne un poste vacant existant.

Vacancy posted 8 hours ago
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