Community General Manager Banking Centre

Lead client-facing banking teams at CIBC’s Bolton banking centre, using people leadership and financial advising to deepen relationships. This is a full-time, on-site position.As Community General Manager II, you will lead employees across Bolton and other community banking centres. You will coach Leaders, Advisors, and Representatives while delivering client service, business development, and operational excellence. The position focuses on financial products, performance monitoring, compliance, and community connections.Key Responsibilities:
Lead and coach a high-performing sales teamMonitor Banking Centre business performance and address gapsManage operations, processes, controls, and complianceDevelop client relationships and resolve complaintsAdvocate for CIBC within the communityRequirements:
Experience leading diverse, high-performing teamsCurrent Mutual Funds License accreditation in good standingPassion for developing and coaching employeesUnderstanding of client financial needs and solutionsCommitment to trust, teamwork, and accountabilityBring people management, client service, and banking operations expertise to strengthen CIBC’s Bolton community banking performance.
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