Relationship Manager Intern, Business Market (Nanaimo)

Job Description

What is the opportunity?

You will provide business and financial advice and manage a portfolio of high‑value small business clients who need help as they start, manage and grow their enterprises. You will be RBC’s ambassador to the local business market, applying an external marketing mindset for client acquisition, developing new business for RBC and deepening client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

What will you do?

• Acquire, grow and deepen client relationships through delivery of value‑added, tailored financial advice.
• Proactively contact clients, gather insights through discovery, understand their needs & changing circumstances & ensure ongoing satisfaction with all of RBC.
• Plan and prioritise client and market activities, find opportunities, and make introductions to RBC partners to fulfil clients’ business and personal financial needs, winning as One RBC.
• Manage risk and exercise due diligence in all banking procedures, developing appropriate action plans in response to concerns/risks.
• Champion digital enablement and advocate RBC mobile and online applications, enabling clients to engage with RBC through the channel of choice.
• Visit clients on‑site to gain a thorough understanding of their business objectives and operations, as permitted.

What do you need to succeed?

Must‑have

• Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community.
• Proven track record in exceptional client relationship management.
• Excellent communication, time management and organisational skills.

Nice‑to‑have

• Credit skills and knowledge, including risk assessments, financial analyses, credit structuring/solutions, and deal presentations.
• Completion of the Associate Account Manager training program, or previous experience as a small business owner, or in a similar field.
• Good knowledge of a broad array of business and personal financial products and services.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Opportunity to collaborate with other business segments within the bank.
• Competitive compensation.
• Opportunity to build close relationships, work on challenging projects, and grow personally & professionally.
• Flexible work/life balance.
• Ability to make a lasting impact on clients’ business and personal life.

Job Skills

Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Teamwork.

Additional Job Details

• Address: 205 Commercial St, Nanaimo, Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: Personal & Commercial Banking
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-04-24
• Application Deadline: 2026-07-07