General Manager For Greentee Country Club Westwood Plateau

GreenTee Country Club Westwood Plateau is seeking an experienced General Manager to lead all aspects of club operations and guide the club's continued development.
Located on Eagle Mountain in Coquitlam, the club offers an 18-hole championship Sky Course, a 9-hole executive Fine Course, two clubhouses with restaurants and golf shops, a driving range, and banquet facilities. As part of JK World Group, the club is committed to enhancing its facilities, delivering exceptional golf and hospitality experiences, and building lasting relationships with members, guests, and the local community.
The General Manager will oversee the management team, strengthen financial performance, support membership growth, and maintain consistent service standards across the property. The successful candidate will combine practical operational leadership with strong business judgment and an understanding of golf, hospitality, and member relations.
Leadership & Team Development
Lead and support department heads across golf operations, course maintenance, food and beverage, events, and member services
Establish clear goals, service standards, and accountability across departments
Oversee recruitment, training, performance management, and staff development
Build a professional, collaborative, and inclusive workplace culture
Work with ownership to develop and implement annual business plans and long-term strategies
Support membership growth, facility improvements, and the ongoing development of the club experience
Develop practical departmental plans with measurable results
Operations & Service
Oversee daily operations across the Sky Course, Fine Course, clubhouse, and supporting facilities
Coordinate departments to deliver consistent service for members, public golfers, tournament participants, and event guests
Maintain a visible presence throughout the club and respond to member and guest concerns
Develop and maintain operating procedures, quality standards, and risk management practices
Ensure compliance with applicable licensing, employment, and health and safety requirements
Oversee the delivery of tournaments, private functions, and member events
Prepare annual operating and capital budgets for ownership approval
Monitor revenue, labour costs, operating expenses, and departmental profitability
Provide regular financial reports, forecasts, and recommendations to ownership
Identify opportunities to improve revenue and operating efficiency while maintaining service and course standards
Membership & Business Development
Lead membership recruitment, retention, and engagement initiatives
Work with the team to develop golf, dining, tournament, and banquet business
Build relationships with local businesses, golf associations, tourism organizations, and community partners
Use member and guest feedback to identify service improvements and business opportunities
Capital Projects & Course Improvements
Coordinate capital projects, facility upgrades, and infrastructure improvements
Work with the course maintenance team and external contractors on on-course projects
Monitor project budgets, schedules, and quality while managing their impact on daily operations
Events & Community Engagement
Develop relationships with residents, schools, and government bodies within the local community
Support JK World Group's community initiatives and charitable partnerships
Qualifications
Degree or diploma in Hospitality Management, Business Administration, Golf Management, or equivalent practical experience
Minimum 3 years of senior leadership experience in golf club management or a comparable hospitality environment
Comprehensive understanding of golf operations and course maintenance requirements
Experience with food and beverage and banquet facilities
Demonstrated financial management skills, including budgeting, forecasting, cost control, and financial reporting
Proven ability to lead department heads, develop staff, and manage performance
Strong communication, relationship management, and conflict resolution skills
Experience managing capital projects and coordinating contractors
Proficiency with Microsoft Office and club management systems
Working knowledge of applicable licensing, employment, health and safety, and risk management requirements
Availability to work evenings, weekends, and holidays as operational needs require
Annual salary: $120,000–$160,000, based on experience and qualifications
Benefits, bonus eligibility, and additional privileges to be discussed with the successful candidate
#J-18808-Ljbffr