Receptionist/Greeter
Budds' Group of Companies
Join a Team Driven by Excellence
Budds' Imported Cars is seeking a friendly, professional, and customer-focused Full-Time Receptionist & Greeter to join our team. As the first point of contact for our customers, you will play a key role in creating an exceptional dealership experience by providing a warm welcome, directing inquiries, and supporting our sales, service, and administrative teams.
If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we would love to hear from you.
Position SummaryThe Receptionist & Greeter is responsible for welcoming customers, managing incoming calls, coordinating customer traffic within the dealership, and providing administrative support to ensure smooth daily operations.
Key Responsibilities Customer Experience- Welcome all customers and visitors in a professional, friendly, and enthusiastic manner.
- Assist customers by directing them to the appropriate department or team member.
- Maintain a positive first impression of the dealership at all times.
- Provide information regarding dealership services, hours of operation, and events.
- Answer and route incoming calls efficiently and professionally.
- Take accurate messages and ensure timely delivery to staff.
- Handle customer inquiries and assist with general information requests.
- Perform data entry and maintain accurate customer records.
- Assist with filing, scanning, and document organization.
- Manage incoming and outgoing mail and courier deliveries.
- Support dealership management and staff with various administrative tasks..
- Ensure the reception area remains clean, organized, and welcoming.
- Monitor customer waiting areas and offer assistance when needed.
- Maintain inventory of office and customer hospitality supplies.
- Assist with dealership events, customer appreciation activities, and promotional initiatives.
- Support sales and service teams during peak periods.
- Contribute to a positive and collaborative workplace culture.
- Previous receptionist, customer service, hospitality, or administrative experience preferred.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Proficiency with Microsoft Office and basic computer applications.
- Ability to work effectively in a fast-paced environment.
- Automotive dealership experience is considered an asset but is not required.
The ideal candidate is:
- Friendly and approachable
- Customer-service oriented
- Detail-oriented and organized
- Dependable and punctual
- Comfortable interacting with a diverse range of customers
- A team player with a positive attitude
- Competitive compensation
- Full-time, stable employment
- Comprehensive benefits package
- Professional development opportunities
- A supportive and team-oriented work environment
- Opportunity to work with one of Canada's most respected automotive dealership groups
- Full-time position
- Monday to Friday, with occasional evenings and Saturdays as required
If you are passionate about customer service and want to be part of a dealership that values professionalism, teamwork, and excellence, we encourage you to apply.
Budds' Imported Cars is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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