Reverse Logistics Warehouse Lead

Direct reverse logistics workflows through carrier platforms and internal systems, investigating discrepancies while maintaining accurate records and service standards.This Reverse Logistics Supervisor oversees client-requested and carrier-initiated returns, transfers, and OS&D activities. You will coordinate freight tendering, shipment monitoring, receiving reports, and communications with Clients, Metro Claims, and Operations. The work requires consistent processes, timelines, documentation, and warehouse quality standards.Key Responsibilities:
Investigate discrepancies through carrier platforms and internal systemsPrepare receiving reports and maintain complete documentationManage BOLs for returns to correct vendorsCoordinate inbound receiving with departments and vendorsOversee SOP compliance across RVL warehouse operationsRequirements:
Five years of warehouse experienceTwo years in a leadership role, preferably within LastmileKnowledge of TMS and transport routing softwarePrevious WMS experienceCustomer centricity and problem-solving decision makingUse reverse logistics expertise, carrier systems, and warehouse leadership to maintain compliant, accurate, and timely returns processing.
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