Freelance Creative Operations Coordinator

The Klick Group —comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Creative Craft
Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanize healthcare. Their work drives engagement, understanding, and meaningful action across channels.

Job Description

As a key member of the Creative Operations and Resourcing group, you will report to the Senior Creative Resource Manager and play a vital role in keeping processes on track. This role is ideal for someone who enjoys administrative work, has strong communication and organizational skills, and wants to contribute to a dynamic creative environment.

Position type: freelance
Target start date: late August or early September
Hours per week: expected 30 - 35 hours
Duration: 3 months to start, possibility to extend

What You'll Do

• Support the high-volume invoicing process, ensuring accuracy and timeliness.
• Provide Production Resource Management coverage as needed.
• Provide administrative support for the internal resource management system.
• Follow up on time entry to help ensure reporting is completed on time.
• Provide administrative support for weekly resourcing meetings.
• Manage and update documents, maintain organized filing systems, and keep folder structures clear and consistent.
• Jump in wherever needed to keep operations running smoothly and efficiently.

Qualifications

• Strong organizational skills and exceptional attention to detail.
• Comfort using Slack, Zoom and Google Workspace tools, including Gmail, Google Drive, and Google Docs/Sheets.
• Clear, professional written and verbal communication skills.
• A proactive mindset—you identify what needs to be done and take initiative.
• Experience in a creative, agency, or operations environment is an asset

Additional Information

The hourly range for this position is between CAD $40/hour and CAD $45/hour. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

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Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at View email address on jobs.smartrecruiters.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.