Quality Assurance Supervisor

About UsGestal Nord America is a partner of choice for companies in the aerospace, shipbuilding, and energy sectors. We offer a comprehensive range of services, from design to execution, including maintenance. Our experts support our clients in optimizing their production processes, ensuring compliance with the most rigorous standards, and improving their overall performance.
Our values: Quality is everyone's business, and our commitment to continuous improvement turns errors into opportunities for excellence. We foster a respectful and caring environment where employees thrive. If you are ready to take on challenges and foster innovation, join us!
Job DescriptionMaintain and audit the quality management system in compliance with Transport Canada regulations (CARs), FAA (14 CFR Part 145), and EASA (Part 145).
Develop, review, and approve test plans, procedures, work instructions, and quality documentation, including release documents (8130-3 / Form One).
Conduct internal audits and support external audits conducted by Transport Canada, clients, and third-party organizations, particularly within the framework of the AS9100 standard.
Ensure the follow-up and management of corrective and preventive actions (CAPA) until their closure.
As an approved signing authority, ensure that all manufacturing and assembly tasks are performed in accordance with the Quality Program Manual and applicable Canadian aviation regulations.
Inspection, suppliers, and customer quality
Supervise incoming inspection of all procured components, including LRUs, printed circuit boards (PCBs), wire harnesses, and cabin components.
Evaluate and qualify suppliers;
conduct supplier audits, track their performance, and manage corrective actions.
Respond to quality escapes, complaints, and customer warranty claims;
support customer sourceinspections and technical visits.
Prepare First Article Inspection Reports (FAIR) as needed.
Failure analysis and continuous improvement
Lead failure analysis activities and prepare reports intended for internal review and communications with clients.
Drive continuous improvement initiatives using root cause analysis methodologies (5 Whys, Ishikawa, 8D).
Maintain and communicate quality indicators and metrics (KPIs) to management;
participate in the Manufacturing Review Board.
Requirements5 to 8 years of hands-on experience in quality assurance within an aerospace or aviation environment. This is a highly specialized industry, and direct experience is essential.
Solid practical knowledge of Transport Canada regulations, the Canadian Aviation Regulations (CARs), Transport Canada-approved maintenance organizations, and the regulatory framework governing the quality of aeronautical products.
Knowledge of AS9100 quality management standards;
experience or exposure to FAA and EASA quality requirements is a significant asset.
Experience in supplier management, corrective action processes, and manufacturing quality supervision.
Ease with technical documentation: reading, interpreting, and maintaining quality records, work instructions, and compliance-related publications.
Keen attention to detail, sound judgment, and a sense of personal responsibility associated with holding an approved signing authority.
Clear and effective communication skills, with the ability to collaborate with engineering, operations, and external partner teams.
Fluency in English and French.
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