Customer Accounts Supervisor

Education

College, CEGEP or other non‑university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.

Tasks

• Co‑ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Examine and verify the accuracy of work.
• Identify workers' training needs.
• Prepare and submit reports.
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
• Train staff/workers in job duties, safety procedures and company policies.
• Conduct performance reviews.
• Recruit and hire staff.
• Co‑ordinate, assign and review work.

Computer and Technology Knowledge

• MS Office.

Security and Safety

• Basic security clearance.
• Bondable.

Work Conditions and Physical Capabilities

• Attention to detail.
• Fast‑paced environment.
• Large workload.
• Tight deadlines.
• Work under pressure.

Personal Suitability

• Accurate.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Judgement.
• Organized.
• Reliability.
• Team player.

Experience

7 months to less than 1 year.

Employment Terms Options

• Early morning.
• Evening.
• Morning.
• Day.