Business Systems Analyst - AI & Business Process Transformation

Business Systems Analyst – AI & Business Process Transformation

Position Description
CGI is seeking a motivated Business Systems Analyst – AI & Digital Transformation to join our growing consulting practice. This is an exciting opportunity for an early-career professional with a passion for business analysis, emerging technologies, and digital innovation. Working alongside business consultants, solution architects, software developers, AI specialists, and client stakeholders, you will help bridge the gap between business needs and technology solutions. You will analyze business processes, gather and document requirements, identify opportunities for AI-enabled transformation, and support the delivery of modern digital solutions that improve business outcomes. This role is ideal for someone with 1 to 3 years of professional experience, a strong technical foundation, and an interest in combining business analysis with Artificial Intelligence, automation, and digital transformation. This is a full-time permanent opportunity based in Halifax, NS, with a hybrid work model requiring three days per week onsite.

Your future duties and responsibilities
• Collaborate with clients and project teams to analyze business processes and identify opportunities for digital transformation and AI-enabled solutions.
• Gather, analyze, and document business, functional, and system requirements.
• Translate business requirements into user stories, process flows, functional specifications, and system requirements.
• Support the design and implementation of AI-enabled business solutions, including Generative AI, intelligent automation, and workflow technologies.
• Work closely with software developers, AI engineers, cloud architects, and data teams to ensure business requirements are accurately translated into technical solutions.
• Develop current-state and future-state process models using tools such as Visio, Miro, or Lucidchart.
• Document system interfaces, data flows, APIs, and integration requirements.
• Participate in discovery workshops, requirements gathering sessions, design thinking activities, and stakeholder meetings.
• Support proof-of-concept initiatives, AI solution testing, user acceptance testing (UAT), and production readiness activities.
• Prepare business documentation, presentations, process documentation, and client deliverables while contributing to Agile project delivery.

Required qualifications to be successful in this role
• Bachelor's degree in Computer Science with a Management, Business, Information Systems, or related minor, or an equivalent combination of education and experience.
• Approximately 1 to 3 years of professional experience in business analysis, systems analysis, software development, consulting, or a related technical field.
• Strong understanding of software development concepts and modern enterprise applications.
• Foundational knowledge of Artificial Intelligence, Generative AI, and emerging digital technologies.
• Understanding of business analysis practices, including requirements gathering, process mapping, user stories, and acceptance criteria.
• Familiarity with REST APIs, system integrations, and modern enterprise application architectures.
• Basic knowledge of Python, SQL, JSON, and data analysis concepts.
• Familiarity with cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform.
• Experience working with collaboration and project management tools such as Azure DevOps, Jira, Confluence, Microsoft 365, Miro, or Visio.
• Strong analytical, critical thinking, problem-solving, and organizational skills.
• Excellent written and verbal communication skills with the ability to communicate effectively with both business and technical stakeholders.
• Ability to work collaboratively within Agile, multidisciplinary project teams.

Assets
The following qualifications would be considered assets:
• Experience with AI solution design, prompt engineering, or AI proof-of-concept initiatives.
• Experience supporting business process transformation or digital modernization projects.
• Exposure to process automation or intelligent automation technologies.
• Experience with API integration or system implementation projects.
• Experience participating in Software Development Life Cycle (SDLC) activities.
• Experience with User Acceptance Testing (UAT), solution validation, or quality assurance activities.
• Experience working within public sector, financial services, healthcare, or other enterprise environments.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000 - $90,000 CAD. This role is a future vacancy.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.