Revenue Recovery Client Success Manager

Improve measurable revenue recovery for Revaly merchants through payment insights, volume forecasting, and end-to-end expansion conversations.This Client Success Manager role focuses on post-launch performance and commercial outcomes across a merchant portfolio. You’ll investigate the business questions behind data, manage Decline Inventory, forecast volume, and turn insights into recommendations, renewals, and growth.Key Responsibilities:
Manage post-launch recovery performance and reportingActively manage Decline Inventory for merchantsForecast volume, expansion, and contraction expectationsOwn expansion conversations from discovery through closeSupport Sales with technical and operational requirementsRequirements:
Three-plus years in client success or account managementUnderstanding of authorizations, declines, and payment recoveryStrong data instincts and recommendation-building abilityExperience forecasting client volume or revenueProficiency with Salesforce, Excel, AI tools, and BI toolsApply commercial and analytical judgment to help Revaly clients recover revenue, expand partnerships, and sustain measurable payment performance.
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