Network Automation Specialist

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

The Network Automation Specialist is primarily responsible for building and integrating code required for deployments of automation, scripting, telemetry, and analytics solutions pertaining to Network and Firewall Appliances. They will participate in network operations activities with primary emphasis on DevOps tasks and will work closely with all members of netops team to improve configuration efficiency and speed for large scale network environments across data centers and offices. 

Your responsibilities:

Deploy, integrate, and support automation and scripting solutions to drive new capabilities, visibility, and efficiency, for Network and Firewall Appliances.

Build Ansible code for configuring, monitoring, and analyzing Network and Firewall appliances using but not limited to RESTFUL APIs.

Write and maintain python scripts using automation frameworks.

Develop troubleshooting and debugging code to identify problems.

Explore different network operations activities and identify use-cases for automation.

Create meaningful reports and graphs from collected netflow, sflow, J-flow, flowd or IPFIX records.

Setup logging and monitoring for network devices and create useful dashboards and graphs.

Participate in the creation of documentation including: Runbooks, how-to user guides & technical how-to support guides, and Method of Procedures (MoP).

About you:

2-5 years’ experience in a DevOps capacity with exposure to config automation and remote network management.

Ability to write basic scripts using languages like Python or Bash for simple tasks.

Knowledge of HTML, CSS, and JavaScript to render simple internal network web forms and templates.

Familiarity with standard out-of-the-box configuration management and templating tools.

Knowledge of REST APIs and how to perform requests.

Basic experience using Git for pulling, committing, and pushing code snippets.

Basic understanding of Web Frameworks (Flask) to build simple, lightweight web applications and REST endpoints for automation scripts.

Knowledge of SQL and experience with lightweight databases (e.g., SQLite, PostgreSQL) to store device inventories or logs.

Understanding of OSI model, TCP/IP.

Knowledge and experience in using Linux systems.

Experience with OpenSource software and/or service management tools and applications (OpenStack, OpenShift, Zabbix, JIRA, Confluence, Jenkins, etc.)

Working conditions: 

Must be available after hours and / or weekends for emergency related work, service impacting incident resolution, or maintenance that is required during maintenance windows (outside of regular business hours).

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit